Souvenir Assistant Manager- Florida Aquarium

Photogenic • Tampa, FL

414d

About The Position

As the Souvenir Assistant Manager at the Florida Aquarium, you will work closely with the Operations Manager to lead and motivate the local team, ensuring the delivery of exceptional guest experiences through souvenir photography. This role emphasizes collaboration, customer service, and operational excellence, while also providing opportunities for personal and professional growth within the company.

Requirements

• Previous supervisory/management experience preferred.
• Excellent interpersonal and communication skills.
• Strong people management skills and a passion for developing talent.
• Ability to process sales transactions and handle cash comfortably.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Photography experience not required.
• Strong time management and problem-solving skills.
• Ability to make strong, independent decisions.

Responsibilities

• Lead, develop, and motivate the local team to achieve personal, professional, and company goals.
• Promote a positive, collaborative environment and maintain core values and policies.
• Take photos and provide guests with memorable souvenirs.
• Address and resolve customer concerns or service failures to ensure optimal guest experiences.
• Ensure daily operations are maintained as scheduled.
• Reinforce policies and procedures established by the Operations Manager/Regional Manager.
• Coach and develop team members to drive revenue and provide world-class guest service.
• Establish and maintain positive vendor relations and assist where needed.
• Assist Operations Manager with administrative tasks such as inventory, scheduling, training, and recruiting.
• Perform all other duties as assigned.

Benefits

• Opportunities for advancement
• Flexible schedule
• Referral program
• Free photos for friends and family

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed