Southwest Regional Manager

JSX • Dallas, TX

3d • $90,000 - $100,000

About The Position

The Regional Manager in Airport Services oversees multiple station operations within the Southwest region and ensures safe, reliable, and consistent execution of the JSX airport experience. This role provides leadership to station leaders, drives operational performance, supports crewmember development, and ensures compliance with company standards, regulatory requirements, and service expectations.

You will partner cross-functionally to improve operational efficiency, staffing readiness, and Customer experience while preparing stations and leaders for future growth.

Requirements

• 3+ years leadership experience in aviation, airport, or operations environment
• Experience overseeing multiple teams or locations
• Experience supervising leaders or supervisors
• Experience interacting directly with customers or operational partners
• Airport or transportation operations experience
• Must be a U.S. Citizen to perform security screening duties in accordance with applicable Federal regulations
• Valid driver’s license required
• Strong operational leadership and decision-making skills
• Experience with coaching and leadership development
• Ability to coordinate across departments and stakeholders
• Strong communication, conflict resolution, and problem-solving skills
• Ability to analyze performance data and implement improvements

Nice To Haves

• Airline, charter, or FBO operations leadership
• Experience supporting multiple stations or locations
• Experience implementing operational programs or process improvements
• Budget exposure or operational planning involvement

Responsibilities

• Oversee daily operations across multiple assigned stations
• Ensure stations are operationally prepared and adequately staffed
• Monitor operational performance and support improvement plans
• Provide guidance during irregular operations and operational disruptions
• Maintain consistent execution of company procedures and service standards
• Conduct station visits and operational reviews
• Coordinate with OCC, Commercial, Training, and other departments to improve performance
• Coach and develop Station Managers and Supervisors
• Support leadership succession and internal promotion readiness
• Provide performance feedback and support corrective action processes
• Promote a positive and accountable team culture
• Ensure compliance with company policies and regulatory requirements (FAA, TSA, DOT)
• Monitor safety practices and reinforce safety culture
• Review and approve station expense reports
• Maintain relationships with airport partners and vendors

Benefits

• Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
• Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Generous PTO: Take time to recharge with our flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed