Food Service - Sous Chef at Seneca Park Zoo

SSA Group•Rochester, NY

1d•Onsite

About The Position

For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and retail with innovation and human connection to shape a seamless guest journey. Our focus is on people, innovation, and operational intelligence as a means to create special moments with lasting impact. We call it 452 Hospitality, the foundation of how we serve our partners and their communities. The Sous Chef reports to the Executive Chef and is responsible for supervising and participating in creating high-quality products for events and food service locations, assisting in menu pricing and preparation, estimating food consumption, demonstrating new cooking techniques, and training staff. The role also involves ensuring compliance with food safety and health regulations, managing payroll and profit, overseeing quality and inventory, managing employees, incorporating sustainable resources, and responding to guest requests.

Requirements

Strong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.
Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.
Exceptional problem-solving/decision-making skills combined with the ability to be organized.
Demonstrates financial management, merchandising, analytical, planning, and leadership skills.
Demonstrates the ability to remain flexible in a fast-paced environment.
Computer knowledge and skill level for basic office functions.
Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operate, which entails lifting, and perform all functions as set forth above.
Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
Three years of food preparation experience.
ServSafe or Food Handling Certified.
Knowledge of HAACP
Culinary training.
Must be 18 or older.

Responsibilities

Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
Create Competitive quality products.
Supervise and participate in creating high-quality products for events and food service locations.
Assist in menu pricing and preparation.
Estimate food consumption for events and request necessary products.
Demonstrate new cooking techniques.
Train, coach, counsel, and resolve problems.
Comply with all food safety regulations and practices.
Implement and enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and/or dining areas.
Ensure compliance with all applicable health and safety regulations.
Monitor and track proper cooking and holding temperatures.
Support the management of payroll and controllable profit within established guidelines.
Oversee quality, product levels, and inventory of products.
Manage employees in accordance with state and federal laws.
Incorporate sustainable resources into the culinary selections.
Perform specialty projects as assigned by the Executive Chef.
Respond to guest requests and take action to ensure client satisfaction.
Perform other tasks as deemed necessary.
Maintain a clean, safe, and organized work environment.
Uphold and demonstrate a complete understanding of company policies and procedures.

Benefits

Full-Time, non-exempt, eligible for overtime pay.
Paid Time Off plan: up to 144 hours based on tenure.
Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.
Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).
SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.
Up to 40 hours Paid Bereavement.
On-Demand Pay Program: Get access to a portion of earned wages before payday.
Meal Plan & Employee Discounts where applicable
Tuition Discount through Partnership College
Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.
Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.