NM Cafe - Sous Chef

Saks Fifth Avenue

9d • $18 - $22

About The Position

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. A Restaurant Sous Chef promotes the excellence of a Neiman Marcus store by building a professional team, driving team to create top-tier food experiences, managing catering and special parties, and overseeing key Restaurant initiatives.

Requirements

• 4-6 years of relevant experience
• Proven track record achieving business results
• History of leading, motivating, and coaching teams to achieve objectives
• Basic financial acumen
• Excellent oral and written communication skills
• Strong attention to detail
• Excellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule

Nice To Haves

• 4-year degree preferred

Responsibilities

• Monitors and documents daily food inventories to minimize food waste, yielding resources to work towards proper food costs
• Maintains necessary skills and knowledge of all kitchen roles to fill in for positions as needed
• Maintains all Health and Sanitation standards as directed by Neiman Marcus, local and federal Health Departments, and third-party sanitation auditors
• Checks each Cook station daily to monitor preparation readiness for service
• Oversees maintenance and cleanliness across all dining rooms and kitchens
• Oversees adherence to Health and Safety standards in work areas
• Drives restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations
• Upkeeps current recipe book daily detailing specials, soups, and daily menu items
• Works closely with front of house staff to execute orders and any guest requests
• Creates and executes all daily specials and soups by instructing designated kitchen stations on roles
• Monitors, organizes, and expedites all plates leaving the kitchen
• Maintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom line
• Manages inventory amounts, batch invoices, and month-end forecasts
• Works with supervisor to order food and supplies in accordance with Corporate Purchasing Contracts
• Works closely with supervisor on catering needs of special events
• Plans, executes, and / or supports special promotions and events for restaurant
• Enforces Neiman Marcus policies and procedures
• Responsible for coaching and counseling direct reports
• Oversees restaurant Associates in completing daily tasks
• Provides feedback, conflict resolution, and disciplinary action for Associates
• Works with Human Resources Manager on matters relevant to Associates (e.g., training, payroll, benefits)
• Communicates daily with restaurant management team regarding scheduling, profit and loss reports, upcoming events, and any employee-related concerns
• Communicates effectively and daily with all culinary team members and dish crew
• Partners with Executive Chef
• Provides relevant updates in weekly department manager meeting
• Relays relevant news concerning the restaurant to other department managers
• Relays pertinent information and updates to restaurant staff

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees