Supervises food storage, preparation, production, and the Utility Staff to ensure safe, efficient, clean, and sanitary food handling in all Food and Beverage areas. This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members. Monitors all preparation and production procedures to ensure proper holding/heating temperatures, rotation, flavor, texture, and presentation of all food products. Monitors break schedules, waste log sheets, food time and temperature log books, and MSDS books. Conducts sanitation inspections to ensure that the staff is complying with all safe-handling procedures. Expedites food orders, prepares, and produces food items as required. Holds pre-shift meetings to keep team members well informed about work-related information. Establishes production levels for each shift based on computer-generated guest levels. Schedules departmental staff for adequate coverage by following proper Union collective bargaining agreements and company guidelines. Assists in the research and development of menu items. Maintains the inventory of food products, organizes coolers and storerooms, and requisitions non-food supplies as needed. Communicates with guests, colleagues, and management in a polite, professional manner and always practices Red Carpet Service training. Works as part of a team and directs employees as a team. Consistently follows through with the appropriate actions when asked to complete projects or tasks. Ensures that team members follow recipes to exact standards; follows recipes formulas, standards, cooking time, directions, and quantities. Attends scheduled meetings/classes/training as directed. Leads by example and mentors fellow Cooks at all times. Complies with all company and departmental rules and policies. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Industry
Amusement, Gambling, and Recreation Industries
Education Level
High school or GED
Number of Employees
5,001-10,000 employees