Sous Chef (Seasonal, May to October)

Accor Group • Seattle, WA

257d • $89,000 - $93,000

About The Position

The Director of Housekeeping at the iconic Fairmont Olympic Hotel leads a dynamic and diverse team in delivering the highest standards of cleanliness, guest comfort, and service excellence. A strategic and hands-on leader, you foster a culture of care, efficiency, and exceptional attention to detail. Your ability to motivate and inspire teamwork is essential to creating a positive environment and ensuring every space reflects the elegance and excellence of the Fairmont brand.

Requirements

• Must be legally authorized to work in the United States without sponsorship
• Minimum of five years of progressive leadership experience in Rooms operations within a luxury hotel environment
• Proven track record of successfully managing large teams and complex operations
• Strong expertise in housekeeping systems, inventory control, and financial management
• Exceptional organizational skills, attention to detail, and ability to drive operational excellence
• Outstanding interpersonal, leadership, and people management skills; ability to motivate, inspire, and develop high-performing teams
• Demonstrated ability to work effectively with diverse cultures and foster an inclusive, collaborative work environment
• Excellent communication skills; fluent in English, both verbal and written
• Ability to perform under pressure and manage multiple priorities with grace, efficiency, and professionalism

Responsibilities

• Oversee all Housekeeping operations, including Rooms, Public Areas, Laundry, Uniforms, and Housekeeping Office
• Lead, mentor, and develop a large team of leaders, attendants, and support staff to deliver service that is thoughtful, timely, and anticipatory
• Develop departmental goals aligned with the hotel's business strategy and brand promise
• Create a positive and inclusive work environment that embodies Accor's Heartist culture and values
• Ensure guestrooms and public areas are cleaned and maintained to Fairmont's luxury standards
• Monitor productivity, quality assurance, and cost control across housekeeping functions under the guidance of the Assistant Director of Rooms
• Use data, guest feedback, and audits to drive performance improvements and operational efficiencies
• Collaborate with Engineering and Front Office teams to ensure timely and smooth room turnovers
• Champion a guest-first mindset; respond to guest feedback with prompt solutions and empathy
• Engage with VIP guests and proactively follow up on service recovery when needed
• Partner closely with the Rooms, Food & Beverage and Sales & Events Division to personalize stays and anticipate needs
• Develop and manage the annual department budget, forecasting labor and operating expenses accurately with the Assistant Director of Rooms
• Maintain inventory control of linen, supplies, and equipment, optimizing usage and minimizing waste
• Manage vendor contracts related but not limited to laundry, plants and housekeeping supplies
• Uphold and enforce all safety protocols, hygiene practices, and regulatory standards
• Drive Fairmont Sustainability Programs
• Ensure compliance with OSHA regulations and internal quality standards

Benefits

• Annual salary range: $89,000 - $93,000 (based on experience and qualifications)
• Employee travel program offering discounted rates in Fairmont's and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Learning programs through our Academies
• Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
• 401K Retirement plans with a 4% match for all colleagues
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation