Sous Chef - Banquets & Celebrity Grill

Hollywood Casino Gulf Coast • Bay St. Louis, MS

78d

About The Position

At PENN Entertainment, you’ll be part of an exciting industry, where the days and nights are fast-paced. You’ll work with a diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. The company cares about your career growth and will support you in expanding your possibilities. The position involves providing guidance and daily supervision to staff, supporting operational goals, and monitoring performance and profit objectives. You will also be responsible for ensuring customer satisfaction and compliance with departmental budgets and quality assurance procedures.

Requirements

• Must be 21 years of age or older.
• Ability to perform each essential duty satisfactorily.
• Knowledge, skill, and/or ability required for the position.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Support and administer operational goals and monitor achievements of performance and profit objectives.
• Adhere to scheduling and coordinate with manager regarding any concerns, with attention to guest satisfaction.
• Produce menu items as listed in each restaurant; follow all prep lists, and ensure kitchens are stocked and ready for service.
• Support compliance to departmental budgets.
• Enthusiastically support, actively promote, and demonstrate superior customer service in accordance with departmental and company standards.
• Ensure customer service standards are followed by all team members and address issues as they arise.
• Assist with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant.
• Assist Chef de Cuisine with administrative duties, such as tracking/maintaining attendance records.
• Maintain established quality assurance procedures to ensure acceptable Health Department and customer service standards.
• Ensure regulatory compliance within area of authority and report potential issues to management.
• Maintain strict confidentiality in all departmental and company matters.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Wellness programs designed to support financial, physical, and mental well-being.
• Paid time off earned according to local policy, increasing with length of employment.

What This Job Offers