Sourcing Specialist - Biomed
About The Position
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience. PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
Requirements
- Knowledge of Biomed/Imaging parts and systems
- Minimum 2 years’ customer service experience
- High School diploma or GED required
- Microsoft Office and Excel
Nice To Haves
- You’re a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clients
- You’re a problem solver, always looking to find ways to work towards a win-win solution
- You’re a strong influencer- able to gain the trust and confidence of leadership teams to drive change
- You don’t settle for the status quo. You’re always improving upon processes and tools to find simpler and better ways to work.
- You’re accountable. You do what you say you’re going to do. And when you mess up- you own it, learn from it, and move on.
Responsibilities
- Searches for medical parts using a set list of requirements
- Conducts low-level supplier negotiations
- Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team
- Low-level issue resolution, data entry, and multi-tasking
- Translates Customer Care Rep's needs to suppliers
- Relaying information to the Catalog team to improve catalog content
- Gather supplier information, updates, and other changes
- Ability to interact frequently with a variety of PS personnel and outside suppliers
- Excellent interpersonal communication skills (oral/written), planning and organizing skills
- Ability to use independent judgment and time management skills
- Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution
- Meet and maintain departmental KPI’s
- Follow departmental processes and requirements
- Other duties may be assigned to meet business needs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
