Sourcing Specialist - Biomed

PartsSource • Hudson, OH

5d • Hybrid

About The Position

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
Sourcing Specialist Biomed Entry Level - Hybrid
What You’ll Do
Searches for medical parts using a set list of requirements
Conducts low-level supplier negotiations
Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team
Low-level issue resolution, data entry, and multi-tasking
Translates Customer Care Rep's needs to suppliers
Relaying information to the Catalog team to improve catalog content
Gather supplier information, updates, and other changes
Ability to interact frequently with a variety of PS personnel and outside suppliers
Excellent interpersonal communication skills (oral/written), planning and organizing skills
Ability to use independent judgment and time management skills
Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution
Meet and maintain departmental KPI’s
Follow departmental processes and requirements
Other duties may be assigned to meet business needs
What You’ll Bring Your Background
Knowledge of Biomed/Imaging parts and systems
Minimum 2 years’ customer service experience preferred
High School diploma or GED required
Microsoft Office and Excel
Who We Want to Meet
You’re a positive person, ready to serve as an enthusiastic promoter of PartsSource to internal and external clients
You’re a problem solver, always looking to find ways to work towards a win-win solution
You’re a strong influencer- able to gain the trust and confidence of leadership teams to drive change
You don’t settle for the status quo. You’re always improving upon processes and tools to find simpler and better ways to work.
You’re accountable. You do what you say you’re going to do. And when you mess up- you own it, learn from it, and move on.

Requirements

• Knowledge of Biomed/Imaging parts and systems
• High School diploma or GED required
• Microsoft Office and Excel

Nice To Haves

• Minimum 2 years’ customer service experience preferred

Responsibilities

• Searches for medical parts using a set list of requirements
• Conducts low-level supplier negotiations
• Online data research using Google and other associated websites to understand and eventually communicate gathered information to the customer care team
• Low-level issue resolution, data entry, and multi-tasking
• Translates Customer Care Rep's needs to suppliers
• Relaying information to the Catalog team to improve catalog content
• Gather supplier information, updates, and other changes
• Ability to interact frequently with a variety of PS personnel and outside suppliers
• Excellent interpersonal communication skills (oral/written), planning and organizing skills
• Ability to use independent judgment and time management skills
• Ability to think critically and utilize strong problem-solving skills to provide prompt issue resolution
• Meet and maintain departmental KPI’s
• Follow departmental processes and requirements
• Other duties may be assigned to meet business needs

Benefits

• Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
• Career and professional development through training, coaching and new experiences.
• Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of passionate professionals learning and growing together.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED