Baker Hughes-posted 3 months ago
Full-time • Mid Level
TX
5,001-10,000 employees

The Ariba System Support role involves providing day-to-day support for SAP Ariba modules including Sourcing, Contracts, Buying & Invoicing, and Supplier Management. Responsibilities include troubleshooting and resolving system issues, maintaining system configurations, user roles, and permissions, conducting training sessions, and monitoring system performance to recommend enhancements. Additionally, the role encompasses project management tasks such as leading procurement-related projects, developing project plans, coordinating cross-functional teams, and ensuring projects are delivered on time and within budget. Stakeholder engagement is also a key aspect, requiring collaboration with various departments to understand business needs and facilitate change management.

  • Provide day-to-day support for SAP Ariba modules (Sourcing, Contracts, Buying & Invoicing, Supplier Management).
  • Troubleshoot and resolve system issues, working with internal teams and external vendors as needed.
  • Maintain system configurations, user roles, and permissions.
  • Conduct training sessions and create user guides for internal stakeholders.
  • Monitor system performance and recommend enhancements.
  • Lead and manage procurement-related projects, including system upgrades, process improvements, and new module implementations.
  • Develop project plans, timelines, and resource allocations.
  • Coordinate cross-functional teams and ensure alignment with business goals.
  • Track project progress, manage risks, and report status to stakeholders.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Collaborate with procurement, sourcing, finance, IT, and other departments to understand business needs.
  • Serve as a liaison between technical teams and business users.
  • Facilitate change management and adoption of new processes or tools.
  • Bachelor’s degree in Business, Information Systems, Supply Chain, or related field.
  • 3+ years of experience with SAP Ariba and project management.
  • Strong understanding of procurement processes and systems integration.
  • Excellent communication, analytical, and problem-solving skills.
  • Proficiency in Microsoft Office Suite and project management tools.
  • Power Suite expertise (back-end build of PowerBI, PowerApps, etc.)
  • Strong oral and written communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to influence others and lead small teams.
  • Lead initiatives of detailed scope and high impact.
  • Ability to coordinate several projects simultaneously.
  • Effective problem identification and solution skills.
  • Proven analytical and organizational ability.
  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Safety net of life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.
  • Eligibility to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
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