Song/Customer Tech: Customer Service CCaaS Transformation Senior Manager
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About The Position
Accenture Song is a new breed of agency focused on customer experience, which is foundational to our identity and how we empower clients. As the world's largest and most disruptive agency, we drive growth by helping clients design, build, and run meaningful experiences. We transform organizations through standout products and services, deliver award-winning campaigns for creative customer engagement, and utilize our skills to manage the platforms that support exceptional experiences. In the digital economy, we help brands create and deliver the right content for the right customer at the right time, enhancing the customer experience and brand voice. Our end-to-end approach to the content lifecycle simplifies complexity for improved speed to market and relevance at scale.
