Song Account Lead - Financial Services

Accenture

7d

About The Position

There is never a typical day at Accenture Song, that’s why people love it here. As an Account Lead, you will play a pivotal role in building and nurturing strong, lasting relationships with both new and existing clients across one of our client group portfolios (Financial Services, Products, Resources, Health & Public Sector, Communications Media & Technology). You will also shape and execute our go-to-market strategy for Accenture Song in Canada. Acting as a trusted advisor, you will partner with clients to deliver industry-leading customer experiences that drive growth and innovation.

Requirements

• 10+ years of sales and business development experience with Fortune 500 companies.
• 8+ years of experience in one or more of the following areas: customer experience, experience design, digital transformation, product development (agile), digital marketing, marketing technology, or brand marketing.
• 5+ years of experience in a management consulting firm working with Fortune 500 clients.
• A minimum of a high school diploma or GED is required for this position.

Nice To Haves

• Bachelor’s degree in a relevant field.
• Proven ability to build and maintain strong interpersonal and client relationships, with a track record of working independently and collaboratively in fast-paced environments.
• Expertise in leading and managing consulting engagements in dynamic, goal-oriented settings.
• Deep knowledge of Canadian Banking (retail/consumer, commercial, wealth, capital markets) and/or Insurance (life, property & casualty).
• High energy, a sense of urgency, decisiveness, and the ability to thrive under pressure.
• Passion for customer experience and a strong understanding of digital trends shaping the industry.
• Comprehensive knowledge of the broader CMO agenda and how digital integrates into the overall marketing strategy.
• Familiarity with key technologies and platforms, including Adobe and Salesforce.
• Expertise in key topics such as CDP, personalization, mobile applications, and customer experience.
• Exceptional communication skills, with the ability to craft compelling narratives and deliver impactful presentations to both business and technical audiences.
• Proficiency in consulting documentation tools (e.g., Word, PowerPoint, Excel) to create effective storytelling and deliverables.
• Experience leading teams through complex sales cycles and managing RFP responses.
• MBA or advanced degree in Marketing, Finance, General Management, Strategy, Digital Business, eCommerce, or related fields.

Responsibilities

• Develop and Execute Strategies: Establish go-to-market strategies and industry-specific offerings to strengthen existing relationships and drive new business opportunities for Accenture Song.
• Be a Practitioner: Serve as a subject matter expert in customer experience and digital marketing, providing thought leadership and actionable insights.
• Collaborate with Clients: Work closely with executive and senior-level clients to understand their unique needs, objectives, and long-term digital and marketing strategies.
• Drive Account Growth: Partner with Account Leads to develop account-specific relationship strategies and call plans for digital and marketing initiatives.
• Leverage Strategic Alliances: Collaborate with our network of strategic alliance partners to identify and deliver joint business opportunities for clients.
• Lead Business Development: Oversee business development activities throughout the sales cycle, including origination, pipeline tracking, proposal development, and bid management for Canadian accounts.
• Bring the Best of Accenture: Partner with Strategy & Consulting, Technology, and Operations teams to deliver holistic solutions that address client challenges and opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED