Solutions Technician

Green Home Solutions of Denver • Centennial, CO

410d • $52,000 - $72,800

About The Position

The Solutions Technician at Green Home Solutions of Denver is a part-time role focused on enhancing customer satisfaction and maximizing client retention through effective service delivery. The technician will engage in various operational facets, applying scientific and technical knowledge to build trust with clients and contribute to team goals. This position emphasizes collaboration with management and team members to foster a positive work environment and achieve annual objectives.

Requirements

• Sales and customer service experience
• Technical degree or certification, or willingness to become certified in GHS offered courses
• Awareness of health and safety issues
• Ability to adapt to work schedules and flexible shifts
• Excellent customer service, communication, and self-management skills

Responsibilities

• Provide customer service and support visits, ensuring workflow is tied to schedules for maximum efficiency.
• Manage all testing, remediation, and services to ensure proper processes are followed.
• Effectively use POS/CRM system to complete jobs and coordinate with the team and customers.
• Collaborate with team members and share information to build positive relationships with clients and coworkers.
• Satisfy customer needs by making appropriate recommendations and briefings using accurate procedures and protocols.
• Maintain customer satisfaction by creatively investigating problems, identifying resolutions, and suggesting improvements.

Benefits

• Medical and dental insurance paid by the company after three months of full-time employment
• Paid training program
• Paid vacation after six months
• Hiring bonus
• Commission of 10% on sales
• Annual bonus based on performance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed