Solutions Technical Sales Engineer – Design

Caterpillar • Griffin, GA

5d • Onsite

About The Position

Caterpillar’s Electric Power Division offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Caterpillar’s Electric Power Division has an exciting opportunity as a Solutions Technical Sales Engineer - Design. The Solutions Technical Sales Engineer - Design will review customer requests for custom generator enclosures, create concept drawings, estimate costs, work with internal partners to determine availability and provide quote support to account managers.

Requirements

• Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Level Extensive Experience: Seeks discrepancies and inconsistencies in available information; explains variances.
• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
• Identifies many possible causes for a problem based on prior experience and current research.
• Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Level Extensive Experience: Demonstrates both empathy and assertiveness when communicating a need or defending a position.
• Communicates well downward, upward, and outward.
• Maintains focus on the topic at hand.
• Managing Multiple Priorities: Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Level Extensive Experience: Clarifies and handles multiple concurrent and diverse activities.
• Shifts focus among several efforts as required by changing priorities.
• Addresses potential conflicts that impact current delivery commitments.
• Responds to shifting priorities while maintaining progress of regularly scheduled work.
• Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.
• Level Extensive Experience: Engages appropriate subject matter resources to effectively resolve technical issues.
• Mentors others to enhance their technical competence and its application to achieve more effective technical solutions.
• Provides effective solutions to moderate technical challenges through strong technical competence, effectively examining implications of events and issues.
• Technical degree or equivalent relevant experience in the mechanical packaging (or related) industry is preferred.
• 5-10 years of engineering experience is preferred.

Nice To Haves

• Knowledge of mechanical packaging / generator enclosure systems and related standards.
• Knowledge of gas / diesel generator systems, performance, and balance of plant.
• Working knowledge of AutoCAD or similar technical drawing platform.
• Sound business acumen, strategic thinking, customer focus and excellent communication are essential.
• Previous customer facing experience in a “projects” business.
• Well-developed verbal and written communication skills.
• Strong problem-solving skills.

Responsibilities

• Serve as the “face” of Cat Solutions for initial inquiries from dealers.
• Monitor CSQ “inbox” and email for quote requests.
• Vet opportunities and collaborate with dealer to determine the scope needed for the project.
• Collect the project specific information to facilitate quotation.
• Review customer technical specifications and create compliant concept design, utilizing either internal design approach or in collaboration with "solutions network" suppliers.
• Use Cat systems to locate and retrieve Genset information needed for enclosure sizing.
• Create concept design with appropriate scope, features, performance and provide layout drawings using AutoCAD.
• If necessary, use the “timeline” process to determine availability.
• Collaborate with Sales Support Consultants to estimate cost and develop a quote to the dealer.
• If necessary, provide a detailed explanation of the quote to the dealer to ensure they understand the offer and are able to compare accurately to other enclosure options.
• Perform a quarterly update of costing input from purchasing including replacing obsolete parts, adding new or missing parts, verifying scope of supply included in some parts etc.
• Create quotes and manage orders in CSQ/EOMP.
• Keep an opportunity log up to date with status notes to ensure appropriate follow up.

Benefits

• Medical, dental, and vision benefits
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees