Solutions Specialist (Legal Operations)

GC AI

64d

About The Position

At GC AI, we're redefining how legal teams work with the power of AI. As a Solutions Professional, you'll be at the forefront of this transformation — blending your legal expertise or legal operations background with cutting-edge AI to help customers unlock entirely new ways of working. In this role, you'll draft powerful AI prompts, partner directly with customers to solve their most pressing workflow challenges, and teach courses that inspire and equip legal professionals to embrace AI in their practice. Your impact will be direct and measurable: driving adoption, shaping product direction, and building the skills and confidence of our users. This is a unique opportunity to help define the role of AI in law, working at a fast-moving startup with clear product-market fit, a world-class team, and customers who say they can't imagine their lives without GC AI.

Requirements

• 4+ years of in-house work experience. JDs with legal operations experience strongly preferred, though non-JD candidates with a deep understanding of in-house legal operations processes will be considered.
• Strong background in legal metrics and process optimization — experience measuring legal team performance (KPIs/SLAs), workflow efficiency (process standardization, benchmarking, etc.), and operational improvements.
• A genuine passion for AI — you already use it and love experimenting with it.
• Proven ability to learn quickly, think critically, and apply knowledge creatively.
• Hands-on experience with legal tech tools (e.g., CLM, automation, analytics platforms, or other legal software).
• Excellent client-facing skills: empathetic, proactive, and able to manage multiple priorities.
• Strong written and verbal communication, with the ability to explain complex ideas clearly.

Nice To Haves

• Experience designing or teaching training programs, workshops, or courses.

Responsibilities

• Analyze and optimize legal processes using data-driven insights and metrics to demonstrate ROI and efficiency gains.
• Draft high-impact AI prompts that solve real-world legal problems and demonstrate value across industries and practice areas.
• Curate a library of sample prompts and outputs to showcase the versatility of GC AI to both prospects and customers.
• Partner with in-house legal teams to deeply understand their workflows (research, contracts, diligence, document analysis, compliance, etc.) and design practical AI-powered solutions.
• Act as the Voice of the Customer by sharing insights with Product, ensuring features evolve to meet real-world legal needs.
• Lead prompting workshops and training sessions to boost customer adoption and confidence in using AI effectively.
• Position GC AI as the trusted legal AI partner by bringing credibility, expertise, and empathy to every interaction.

Benefits

• Competitive salary, equity and healthcare.
• Hybrid company — many roles are remote-friendly, while some teams require meeting in person a couple of days a week in the Bay Area office.
• High-energy, joyful team environment.
• Mentorship and learning opportunities.
• Clear path for growth in an expanding company.
• Exposure to cutting-edge technologies and practices.
• Freedom to innovate and own crucial systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees