Solutions Specialist - CEx Solution Sales - UCaaS and CCaaS

Verizon Communications • Phoenix, AZ

256d • $98,500 - $171,600

About The Position

Verizon's Connected Experiences practice helps our clients take full advantage of key Verizon assets that drive end-to-end technology solutions for our customers to transform their businesses and deliver better business outcomes. We are seeking a dynamic, results-driven enterprise sales specialist focused on selling our market-leading advisory and consulting services with advanced solutions that address complex challenges and drive optimal customer and employee experiences. This sales individual will focus on leading our customers through significant cloud transformations for our workplace modernization, voice security, and customer experience solutions. As a key member of our sales organization, you will be responsible for identifying, developing, and closing new business opportunities with enterprise clients. Advisory and consulting services will be a primary door opener to take customers on these transformational journeys and you will play a pivotal role in helping clients transform their calling, collaboration, and customer experience operations by offering them innovative technology solutions that improve efficiency, enhance customer experiences, deliver end-to-end security, and drive growth. Additionally, you'll collaborate with account teams and Verizon's consulting services teams to develop strategic plans and guide clients on their technology strategies and project execution. Together, we deliver innovative solutions that connect people across the globe, and you'll be a part of making that happen.

Requirements

• Bachelor's degree and four or more years of work experience selling consulting services.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Proven track record of success in enterprise sales, with experience in selling complex solutions to mid and large enterprises.
• Strong understanding of contact center technologies, including cloud platforms, AI, omnichannel solutions, and customer service software.
• Ability to effectively communicate and build relationships with senior-level executives.
• Exceptional consultative selling, negotiation, and closing skills.
• Experience in managing complex sales cycles and navigating large enterprise environments.
• Strong interpersonal and communication skills, with the ability to influence and lead conversations with clients.
• Ability to work collaboratively in a fast-paced, team-oriented environment.

Nice To Haves

• Experience with contact center technologies such as AWS Connect, Genesys, Cisco, or similar platforms.
• Sold strategic enterprise solutions encompassing IP Telephony (SIP), VolP/PBX, IP Consulting, Voice Security, Professional Services, or Outsourcing in a commissioned based environment.
• Bachelor's degree in Business, Information Technology, or a related field.

Responsibilities

• Identify and target enterprise accounts, focusing on building relationships with key business decision-makers.
• Use a consultative sales approach to understand the customer's business objectives, challenges, and requirements.
• Become a subject matter expert on our advisory services, customer experience, contact center, voice security, and calling/collaboration solutions.
• Work closely with internal stakeholders to develop customized sales strategies for each client.
• Manage the full sales cycle, from lead generation to contract negotiation and closing.
• Stay current with industry trends, competitive landscape, and emerging AI and digital technologies.
• Establish and nurture long-term relationships with clients.
• Partner with marketing, product, and account teams to support the development of go-to-market strategies.

Benefits

• Health and wellness benefits
• Short term incentives
• 401(k) Savings Plan
• Stock incentive programs
• Paid time off
• Parental leave
• Adoption assistance
• Tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Telecommunications
• Education Level: Bachelor's degree