Solutions Lead

Tracksuit Limited • New York, NY

26d • $170,000 - $200,000 • Onsite

About The Position

At Tracksuit, we’re building the world’s most loved brand tracking platform — now tracking in 25 markets and trusted by over 1,000 brands globally.
We believe that great brands are built on creativity, care, and consistency — and that’s exactly how we’re building Tracksuit. We’re growing fast globally, and now we’re on the lookout for a Solutions Lead to own commercial outcomes across the full customer lifecycle, leading a high-performing team and driving the strategic engine that makes our GTM motion more effective.
The opportunity:
As Solutions Lead, you’ll own commercial outcomes across the full customer lifecycle — leading a team of Solutions Consultants, running strategy on high-value deals, and driving the enablement and operational systems that make the broader GTM team more effective. This is a senior individual contributor and people leadership role, sitting at the intersection of sales, customer success, and strategy.

Requirements

• You’re a seasoned commercial operator with a track record in solutions consulting, pre-sales, professional services, or enterprise SaaS — with a background in market research, insights, or brand strategy preferred.
• You’re energised by complex, high-value deals and know how to build business cases and articulate ROI that wins over senior stakeholders.
• You’re a natural people leader who brings out the best in others — coaching your team, raising the bar on quality, and building a culture people are proud to be part of.
• You combine strategic thinking with hands-on execution — you set the vision and you personally deliver, without dropping quality.
• You’re a skilled cross-functional collaborator, equally comfortable working with Sales, CS, Product, Research, and Marketing.
• You’re impact-driven and excited to help shape how the world’s best brands understand and invest in brand — and to build something you’re proud of.

Responsibilities

• Own revenue generation and protection
• Partner with Sales on deals above $80k ACV from discovery through close, developing value propositions and business cases that win.
• Co-own relationships with 10–15 strategic accounts by ARR or commercial importance, delivering Strategic Business Reviews alongside CS partners.
• Intervene on at-risk renewals that require senior expertise, and identify expansion opportunities alongside Growth AMs.
• Opportunity to represent Tracksuit externally at industry events and build credibility as a brand tracking or brand marketing expert through content and speaking.
• Lead and develop a high-performing team
• Lead, coach, and develop a team of 2–4 Solutions Consultants — running 1:1s, performance reviews, and development plans.
• Mentor the team on complex deals and strategic accounts, reviewing their deliverables and creating progression opportunities through shadowing and delegation.
• Build a high-performing, collaborative team culture and make recommendations on promotion and compensation to the Head of Solutions.
• Build GTM enablement and systems
• Train AEs on discovery and competitive positioning, and CSMs on methodology and insight generation.
• Build reusable assets — playbooks, battle cards, and ROI templates — that raise the quality bar across the GTM team.
• Document winning approaches and create feedback loops from field activity back to Product and Research.
• Drive cross-functional impact
• Synthesise customer and market feedback for Product and Research, and contribute to marketing campaign narratives and customer stories.
• Work with the Partnerships team on strategic partner commercial models.

Benefits

• Competitive market-rate salaries.
• We’ve also got a fully transparent compensation framework, so everything’s out in the open.
• Every Trackstar gets a slice of the pie through our ESOP program.
• 6 weeks paid leave, an annual wellness bonus, and access to top tier EAP services.
• 12 weeks paid parental leave for all parents, extra support for IVF, and a phased return to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed