Solutions Expert

General Dynamics • Rensselaer, NY

257d • $146,536 - $172,500

About The Position

GDIT is looking for its next passionate, highly skilled, self-motivated, experienced Solutions Expert looking to join our BSOC team. BSOC provides operational support to several programs including eMedNY, NYSOH and NC Tracks. You will join a group of high performing technical services resources to work on critical systems with continuous availability and stringent service level agreements. You will join our talented Technical Services team with oversight of all application, information and technical architectures. As a leader of our team, you will help set the strategic direction and define the guiding principles that shape our software, data and technology adoption practices. You will have the opportunity to architect, design and develop mission critical applications with continuous availability and high performance requirements. You will be working in a hybrid environment housed in GDIT's Tier 3 Datacenter as well as a migration of certain applications to the AWS public cloud.

Requirements

• Bachelors Degree and minimum of 15 years experience.
• Ability to work with cross-functional teams to solicit and synthesize input on capabilities.
• Passion for emerging technologies and track records of self-started knowledge acquisition.
• Ability to drive to completion with indirect teams.
• Vendor selection/relationship management.
• Deep understanding of IT service management and application of those principles to fluid environments.

Nice To Haves

• Background with letter generation software - Elixir, Bluecrest, etc.
• MOVEit.
• Pragma.
• Experience with file format conversions.
• Postscript.
• ITIL particularly change management processes.
• Perl scripting.

Responsibilities

• Provide oversight of the Technical Services team under general direction from the BSOC Director.
• Develop cost strategies and associated rationale; identify and select the best technical solutions and approaches to meet anticipated or actual new business requirements.
• Participate in the review of system enhancement and improvements and work with vendors, information security, BSOC staff, and Technology Services to design solutions and determine the level of effort and impact on service delivery and operations.
• Provide technical oversight throughout the project lifecycle, from planning and design to implementation and operational transition.
• Collaborate with GDIT technical service areas and lines of business to identify and bring the best technical business strategies and solutions.
• Function as technical liaison with clients, developers, project managers, BSOC staff and Technology Services to gather consensus on a solution and assist in the execution of deliverables.
• Ensure system changes comply with HIPAA Privacy and Security Rules and other federal and state regulatory requirements through collaboration with the Security team.
• Assess vulnerability findings for potential impacts, solution approaches and resolution.
• Support the Security team in developing BSOC security documentation.
• Advise management team and BSOC staff on technology strategies, areas of improvement, etc.
• Ensure that Disaster Recovery solutions are adequate to meet DR SLAs.
• Conduct regular infrastructure capacity planning and performance reviews.
• Participate in the Change Management process, to review all configuration changes and provide Architecture approval.
• Follow formal methodology and ITIL practices where appropriate; create and maintain architectural artifacts and documentation for all SDLC environments.

Benefits

• Salary range: $146,536 - $172,500, based on experience, geographic location and possibly contractual requirements.

What This Job Offers

• Job Type: Full-time
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree