Solutions Engineer

Creatify Lab Inc • Mountain View, CA

94d

About The Position

At Creatify, we’re building the future of AI-powered creativity. We’re looking for a Solutions Engineer who thrives at the intersection of product, engineering, and customer success. You’ll be the bridge between our cutting-edge platform and the customers who rely on it—turning early excitement into production-ready solutions. This isn’t a back-office role: you’ll be in the trenches with both developers and decision-makers, guiding them through technical implementation, solution design, and integration. Whether debugging APIs, architecting custom workflows, or unblocking enterprise teams, you’ll ensure that Creatify delivers not just value, but delight. If you love solving complex technical puzzles, thrive in fast-paced environments, and want to shape how the world’s most innovative companies bring AI into their workflows, this is your opportunity.

Requirements

• Strong development experience—you can build, deploy, and debug end-to-end applications.
• Comfort juggling multiple projects and clients without missing a beat.
• Customer-obsessed mindset—you take pride in delivering fast, high-quality solutions.
• Ability to explain complex technical concepts in simple, clear language.
• Resourceful and solution-oriented—if something’s broken, you figure out how to fix it.
• Hands-on experience with JavaScript/TypeScript, Python, APIs, and webhooks.

Nice To Haves

• Exposure to AI/ML models, video processing APIs, or adjacent technologies.

Responsibilities

• Develop a thorough technical understanding of Creatify’s platform to support customers at every level.
• Partner with customers to design solutions that fit their business needs while showcasing the flexibility of Creatify.
• Debug APIs, troubleshoot production issues, and provide clear, actionable fixes.
• Spot recurring patterns, improve documentation, and collaborate with engineering to eliminate root-cause issues.
• Create demos, sample code, and developer-facing assets that make integration seamless.
• Strive for near-zero resolution time by eliminating inefficiencies and automating workflows.
• Document and systematize solutions so customers never face the same blocker twice.
• Guide enterprise teams on best practices for scaling Creatify integrations.

What This Job Offers