Solutions Engineer

Rainforest • Atlanta, GA

113d

About The Position

Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple. We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs. Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!

Requirements

• 3+ years of experience in a Solution Engineer, Sales Engineer, or Technical Consultant role (ideally within payments, fintech, and/or SaaS).
• Familiarity with payment processing concepts: merchant onboarding, settlement, chargebacks, compliance, etc.
• Strong technical experience and knowledge - comfortable discussing APIs, integrations, and solution architectures.
• Excellent communication and presentation skills - you are able to explain complex topics in simple terms.
• Proven ability to work cross-functionally and thrive in a fast-paced startup environment.
• Problem solver with a consultative mindset, excited by both pre-sale engagement and post-sale adoption.
• Revenue-driven mentality and you thrive on figuring out complex problems to turn a “no” into a “yes.”

Responsibilities

• Partnering with the sales team to deliver compelling product demos, architecture overviews, and technical deep-dives for prospects.
• Translating business and technical requirements into scalable payments solutions, ensuring alignment between Rainforest’s capabilities and customer needs.
• Working with our success team on onboarding and integration, as well as helping customers architect and deploy payment workflows.
• Identifying opportunities to increase product adoption, drive attach rates, and expand value for existing customers.
• Leading technical responses for RFPs and building collateral that supports the sales cycle.
• Acting as the customer’s voice, providing structured feedback to engineering and product teams.
• Serving as a trusted bridge between our revenue, success, and engineering teams.

Benefits

• Comprehensive health benefits package
• Unlimited paid time off
• Paid parental leave
• Fun and flexible working environment
• Continuous investment in our people and our culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees