Solutions Engineer

Kombo • New York, NY

20d • $180,000 - $220,000 • Onsite

About The Position

Kombo is the unified API for HR, payroll, Assessment, LMS and recruiting systems. Instead of spending months building integrations one by one, companies integrate once with Kombo and connect to 120+ platforms instantly.
Since Y Combinator (S22), we've grown to 8-figures in revenue, 50+ team members, and raised $25M+ from YC, Volition Capital, and Acadian Ventures. We're tripling the team and revenue next year.

We're hiring our first US-based Solutions Engineer to own the technical relationship with customers - from first sales call through to successful implementation.
You'll be the technical expert prospects and customers rely on to understand how Kombo fits their stack, design their integration approach, and get them live. You'll work closely with our Sales team, and our CRO to close deals and with Product/Engineering to turn customer insights into product improvements.
This is a builder role. You'll help establish our US solutions team, create repeatable playbooks, and shape how we work with customers.

Requirements

• 4+ years in Solutions Engineering, Sales Engineering, or technical customer-facing roles at a B2B SaaS company
• Hands-on experience with APIs - you can read documentation, write sample code, and debug integration issues
• Track record working complex deals with technical and non-technical stakeholders - consistent deal value of $100k-150k+
• Strong communication skills: you can whiteboard architecture with engineers and explain value to executives
• Comfort with ambiguity and building things from scratch

Responsibilities

• Own the technical sales cycle
• Lead discovery and demos, translating customer requirements into integration designs
• Create technical proposals covering architecture, security, and implementation approach
• Partner with AEs to close complex deals with engineering and executive stakeholders
• Drive implementations to go-live
• Own the technical relationship from POC to signed contract through production deployment
• Build implementation plans, troubleshoot API issues, and unblock customers directly
• Serve as the escalation point until customers are live and successful
• Build the technical toolkit
• Create demo environments, code samples (Python, Node.js), and Postman collections
• Write integration guides, architecture diagrams, and troubleshooting documentation
• Develop sales collateral: security questionnaire responses to technical one-pagers
• Scale the US solutions function
• Document repeatable playbooks for discovery, scoping, and implementation
• Feed customer insights to Product/Engineering to shape the roadmap
• Help define hiring and onboarding as we grow the team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees