Solutions Engineer

LeapXpert • New York, NY

35d • Remote

About The Position

At LeapXpert, we're revolutionizing business communication by seamlessly integrating the familiarity of consumer messaging apps with enterprise-grade security and compliance.
As pioneers in responsible business communications, we empower employees and clients to connect through their preferred messaging platforms while upholding the highest standards of governance and security.
Our mission is to transform workplace communication globally.
We've been recognized as a Visionary in Gartner's Magic Quadrant for Digital Communications Governance and Archiving Solutions, raised a $20 million Series B funding round—bringing our total funding to $60 million, and earned the trust of top-tier institutions worldwide, who rely on our platform daily to streamline client communications.
This is just the beginning—we're growing rapidly and we're seeking passionate, talented individuals to join our team.
This is your opportunity to work on impactful projects using cutting-edge technologies alongside driven innovators from around the world.
Apply now to be part of something revolutionary!

Requirements

• 4+ years of industry experience working with SaaS-based products; experience in compliance, messaging, or AI technologies is a plus.
• Hands-on experience supporting customer-facing activities such as discovery sessions, product demos, or technical workshops.
• Good understanding of cloud platforms, software deployment concepts, and basic project implementation methodologies.
• Strong collaboration skills with the ability to work effectively across Sales, Product, Engineering, and customer teams.
• Bachelor's degree in computer science, Engineering, Business, or a related field.
• Strong written and verbal communication skills in English; Spanish speaking language proficiency is a plus.

Nice To Haves

• Industry certifications in MSFT, AWS, and Google Technologies will be a plus.
• Spanish speaking language proficiency is a plus.

Responsibilities

• Support the technical strategy for customers and prospects by assisting with solution discussions, product demonstrations, and technical walkthroughs.
• Collaborate with Sales to design and present business and technical solutions aligned with customer requirements.
• Contribute to technical proposals, Statements of Work (SoW), and supporting documentation for customer opportunities, including RFI/RFP responses.
• Participate in customer discovery, requirements gathering, and solution design workshops, applying industry best practices.
• Act as a technical advisor by mapping customer business needs to the LeapXpert product portfolio.
• Work with internal Product and Engineering teams to support integrations, configurations, and customer-specific solution requirements.

Benefits

• Great flexible healthcare plans from day one
• Access to voluntary benefits, including FSA/ HSA
• Supplemental Insurance with MetLife and Aflac
• 401 (k) Employer Match
• Unlimited PTO in a company that respects your time
• Collaboration with driven, creative people from around the world
• Opportunity to be at the forefront of tech innovation.
• A fiercely inclusive, unapologetically diverse environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level