Solutions Engineer – Liberty Mutual Global Risk Solutions, Claims Tech

Liberty Mutual Insurance • Boston, MA

1d • Hybrid

About The Position

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects. This position follows a hybrid work model (2 days onsite) and is open to candidates located in Portsmouth, NH; Boston, MA; Plano, TX; Indianapolis, IN; and Columbus, OH. Solutions Engineer – Liberty Mutual Global Risk Solutions, Claims Tech Evergreen Workers’ Compensation Transformation Program (Flagship Initiative) We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech start-up within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance. ───────────────────────────────────────────────────── Evergreen Vision We will be trusted advisors in Workers Compensation by deploying our deep expertise to manage claims accurately and efficiently, producing the best outcomes for our customers and injured workers, while also providing best in class insights to improve risk management decision making. Modern & Scalable Platform for WC Replacement of existing claims core platform, with a new cloud platform for claims ops. that enables holistic claims handling along with modern capabilities that are market relevant, scalable, and future ready Business Transformation Reimagining of key business processes and functions to drive efficient processing and adherence to the best-in-class ways of handing claims Technology Modernization Acceleration Retirement of existing claims platform and modernization of the surrounding ecosystem with flexible, composable architecture with modular integrations Extensible Solution Ecosystem Improve overall technology landscape by building & enhancing shared scalable component solutions that can be leveraged beyond Evergreen ─────────────────────────────────────────────────────── The Opportunity Join Evergreen — Liberty Mutual’s multi-year, business-led and technology-enabled transformation of our Workers’ Compensation line. Reporting to the Senior Director of Technology (Tech lead for Evergreen Program), you will focus on a delivery track’s architectural and solution design: translating strategy into detailed designs and implementation prototypes, defining integration patterns, and partnering with architects and engineers to deliver secure, scalable, and resilient systems. As a trusted advisor on the program’s technical leadership team, you’ll champion architectural and engineering excellence, drive cross-domain decisions, and influence roadmaps and delivery approaches. If you’re passionate about building future-ready platforms and thrive in a collaborative environment where your judgment shapes critical outcomes, this is the role for you. Bring your vision and technical craft to help us modernize insurance technology — design solutions that scale, protect customers, and chart the course for the future.

Requirements

• Advanced knowledge of software engineering and architectural principles, with a bachelor’s degree and 7+ years of related experience.
• Strong hands-on design and development experience with Evergreen tech stack and emerging technologies, with preference for experience across legacy, current, and new technologies.
• Evergreen tech stack: Java · Spring Boot · Typescript · AWS (EKS, Lambda, S3, RDS, API Gateway) · Apigee · Docker · Guidewire Cloud Platform (SaaS version) · Event Streaming · CI/CD (GitHub Actions, Jenkins, TeamCity) · Datadog/Splunk for observability
• Proven success designing and delivering large-scale, cloud-native, API-first systems on AWS, leveraging modern DevSecOps, IaC, CI/CD, containerization and orchestration (Docker/Kubernetes/EKS), and end-to-end observability and security practices.
• Demonstrated ability to translate business strategy into actionable technical roadmaps, and articulate ROI for engineering investments.
• Experience with data migration strategies and a strong understanding of layered solution designs and security concepts.
• Comprehensive knowledge of technical architecture components and emerging architectural concepts and principles.
• In-depth understanding of business operations, objectives, global technology trends, and the financial services industry.
• Strong communication, negotiation, facilitation, and consensus-building skills with the ability to influence stakeholders at all organizational levels.
• An ability to collaborate effectively across diverse teams and present complex ideas clearly both verbally and in writing.

Nice To Haves

• Experience in the insurance domain, Workers Compensation, or claims
• Design of end-to-end solutions as an architect; proven Tech Lead for agile teams and the ability to work through others
• Hands-on PredictiveAI/GenAI/AgenticAI production implementations
• Ability to communicate complex Architecture and Engineering concepts to non-technical stakeholders and influence decision-makers with a calm, measured style.
• Background or involvement in modernization initiatives and a strong knowledge of Enterprise Well-Architected Frameworks from cloud providers like AWS, Azure, GCP, or proprietary in-house frameworks, familiarity with Guidewire cloud platform
• Proficiency with domain-driven and API-first architectures

Responsibilities

• Partner daily with Product Owners, Solution Architects, Scrum Masters, and the RTE to lead detailed architectural design and example implementations for a set of product domains in Evergreen.
• Prepare the execution team with shovel-ready work while ensure scalable, secure, and well-architected solutions, as well as the alignment with North Star Architecture; solve cross-track technical dependencies, remove impediments, and hit program milestones.
• Mentor software engineers and guide detailed implementation decisions to ensure adherence to the Evergreen technical standards.
• Raise the bar for engineering excellence, build an open, continuous learning, and continuous improvement engineering culture
• Being an advocate and a pioneer to operationalize AI in a large-scale program
• Establish and maintain program-wide architecture and engineering standards, methodologies, and best practices to ensure consistency and quality.
• Act as a thought leader within the engineering discipline, influencing cross-program technical decisions and promoting architectural excellence across the organization.
• Coordinate with architects and external teams to identify, communicate, and mitigate technical dependencies and risks.
• Support business-technology roadmaps by effectively communicating technical risks and considerations to diverse stakeholders.

Benefits

• Fortune 100 company consistently recognized for technology innovation and workplace culture.
• Competitive compensation, annual bonus, 401(k) with match, and generous PTO.
• Comprehensive health, wellness, and family benefits.
• Flexible remote / hybrid work options and broad career mobility across a global organization investing heavily in modern engineering.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees