Solutions Engineer - US Commercial - MD/DC/DE/VA

Cisco • Fulton, MD

5d

About The Position

Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco's product and services portfolio. The SE will partner with our Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence.

Requirements

• 4+ years of industry-related experience
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required
• Knowledge of Cisco's Solutions and networking fundamentals
• Typically requires BS/BA (EE/CS) or relevant experience

Nice To Haves

• CCNP, CCIE or similar vendor certification preferred or would need to obtain within 18 months of hire.
• Customer intimacy skills
• Pre-sales experience preferred

Responsibilities

• Technology solution consultant to the customer and the Cisco account team
• As a technology SME of the team, enable and empower other SE's on the team as well as at the Operation level
• Leverage an array of Cisco technology, services, and support specialists
• Collaborate closely with the Account Manager on account planning activities
• Educate the customer on Cisco differentiation, creating demand
• Set a brand preference to Cisco
• Align Cisco's product and services capabilities to customers business drivers

Benefits

• U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees