About The Position

The Solutions Engineer serves as the technical and product expert supporting fintech partners throughout the full lifecycle—from solution design and onboarding to implementation and ongoing optimization. This role sits at the intersection of banking, technology, compliance and partner management. This role blends product expertise, regulatory awareness, and hands-on problem solving to ensure that fintechs can successfully build, launch, and scale financial products in partnership with the bank. You’ll work closely with internal team- compliance, risk, product, engineering, and operations—while guiding external partners through technical integrations, solution design, and ongoing optimization.

Requirements

  • Minimum 5-7 years' experience, including time at a sponsor bank or BaaS provider, plus experience navigating regulatory requirements and leading complex, multi-stakeholder implementations
  • Relevant experience in fintech, banking‑as‑a‑service, payments, or financial infrastructure platforms.
  • Technical implementation, solutions engineering, or integration engineering in financial services.
  • Payment systems, core banking platforms, or financial technology products
  • Strong understanding of funds flows, APIs, data structures, and system integrations.
  • Ability to troubleshoot technical issues across multiple systems and stakeholders.
  • Familiarity with compliance‑driven domains such as KYC/KYB, AML, card issuing, or payments operations.
  • Excellent communication skills with the ability to translate between technical and non‑technical audiences.
  • Strong analytical and problem‑solving abilities.

Nice To Haves

  • Experience working at a sponsor bank, BaaS provider, or fintech infrastructure platform.
  • Knowledge of core banking systems, ledgering, and payment rails (ACH, RTP, card networks, wires).
  • Background in solution architecture, technical consulting, or implementation engineering.
  • Ability to navigate ambiguity and operate in a fast‑moving regulatory environment.

Responsibilities

  • Partner Integration & Technical Enablement
  • Product & Solution Design
  • Technical Support & Issue Resolution
  • Cross Functional Collaboration
  • Partner Relationship Management

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
  • Short- and Long-Term Disability Plan
  • Group Life Insurance
  • 401K Salary Deferral Plan
  • Wellness Program
  • Education & Tuition Expense Reimbursement
  • PTO and Unique Vacation Purchase Program
  • Nationwide Pet Insurance Coverage
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