Solutions Engineer, East Bay - SLED

Cisco • San Jose, CA

9d

About The Position

We are NorCal SLED, a dynamic and close-knit team of account executives and solutions engineers passionate about our mission to support our schools, cities, counties, universities and health care agencies in Northern California. We work to help our customers solve their most challenging IT problems and enable them to deliver difference-making outcomes to their students, citizens and employees.
Your Impact
As a Solutions Engineer on this SLED team (local government and education), you will partner with one or more account executives to deliver transformative technology outcomes to your customer and business results to Cisco. This role will have you:
Build and cultivate technical relationships with customers, acting as their advocate and trusted advisor.
Identify opportunities and define solution options that align with customers’ business priorities and strategic goals.
Collaborate with customers to deliver proof-of-concepts and proof-of-value engagements to showcase Cisco’s solutions.
Develop and execute technical account plans, influencing the overall account strategy.
Drive adoption and successful operation of Cisco solutions by leveraging internal and partner resources.
This role offers access to Cisco’s broad range of cutting-edge technologies and solutions, as well as support from an extended team of specialists, enabling you to deliver exceptional outcomes across diverse vertical markets.
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

Requirements

• 7+ years of related experience in technical sales or pre-sales roles.
• Cisco product experience or relevant experience with key competitor offerings.
• Proven pre-sales experience, with the ability to translate technical solutions into business value.
• Professional certifications (e.g., CCIE, CCNP) are a must.

Nice To Haves

• Strong business acumen, with the ability to understand customer drivers and frame Cisco offerings in terms of business and mission value.
• A Bachelor’s degree, preferably in Electrical Engineering, Computer Science, or a related field (or equivalent experience).
• Conversant in AI infrastructure, IT use cases, and are a passionate evangelist and adopter of AI tools.
• Advanced knowledge of Cisco technologies, including switching, wireless, routing, data centers, and security
• Strong understanding of Collaboration, SDN, and datacenter infrastructure.
• Excellent presentation, communication, and technical consulting skills.
• A passion for technology and problem-solving with the ability to learn quickly and adapt to new trends.
• Candidate should preferably reside in San Francisco, Oakland, Fremont, Berkeley, Concord and surrounding areas. Alternative locations for an exceptional candidate – San Jose, Sacramento areas

Responsibilities

• Build and cultivate technical relationships with customers, acting as their advocate and trusted advisor.
• Identify opportunities and define solution options that align with customers’ business priorities and strategic goals.
• Collaborate with customers to deliver proof-of-concepts and proof-of-value engagements to showcase Cisco’s solutions.
• Develop and execute technical account plans, influencing the overall account strategy.
• Drive adoption and successful operation of Cisco solutions by leveraging internal and partner resources.

Benefits

• U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance.
• Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
• U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level