Solutions Engineer (U.S.)

Sereact GmbH • Mason, OH

87d • $100,000 - $130,000

About The Position

As a Solutions Engineer, you will serve as the bridge between our cutting-edge AI robotics technology and the unique needs of our customers. You’ll design and present tailored solutions, collaborate closely with cross-functional teams, and support clients throughout the entire project lifecycle, from requirement gathering to on-site implementation. This role combines technical expertise, customer engagement, and problem-solving, offering the opportunity to shape innovative automation solutions while working remotely across the U.S.

Requirements

• 3+ years experience designing complex electromechanical systems.
• 3+ years experience in requirements gathering and system design.
• Proficiency in SolidWorks (or similar CAD software).
• Strong technical fluency in warehouse automation and operations.
• Excellent communication skills: able to explain complex topics clearly to both technical and business audiences.
• Ability to work independently in a remote environment.
• Willingness to travel to customer sites within the U.S. (up to 30%).
• Professional proficiency in English.
• Authorization to work in the United States.

Nice To Haves

• 2+ years in intralogistics, logistics consulting, or fulfillment operations.
• Experience with AI robotics or robotic system integration.
• Familiarity with industrial safety standards and compliance (OSHA, CE, etc.).
• Experience working in a fast-paced startup environment.
• Willingness to travel internationally.
• Knowledge of additional CAD tools, simulation software, or PLM systems.

Responsibilities

• Develop customer-centric solutions: Analyze customer requirements and design tailor-made system concepts.
• Technical-commercial interface: Translate technical requirements into customer-oriented solutions and support sales teams in solution design.
• Customer engagement: Present solution designs in sales calls, collaborate on improvements/modifications, and ensure strong communication throughout the project lifecycle.
• Cross-functional collaboration: Work closely with engineering, product, and operations teams to ensure smooth project delivery—on time and within budget.
• Documentation & training: Generate user manuals, preventative maintenance guides, spare parts lists, and deliver customer training.
• Market insights: Identify new market opportunities, trends, and feedback to inform product/solution roadmap.
• On-site support: Travel to customer sites to gather requirements, conduct assessments, and provide solution support.

Benefits

• Medical, dental, and vision insurance for you and your dependents
• 401(k) with 100% company match
• 20 days paid time off
• Parental leave
• Paid sick leave
• Wellness or gym stipend
• Learning and development support
• Equity/Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees