Solutions Engineer - SLED - Indiana

Cisco • Zionsville, IN

16d

About The Position

The vision of Cisco's SLED organization (State, Local Government and Education) is to help governments protect, educate, and serve citizens. We serve five distinct market segment verticals: state governments, local/municipal governments, K-12 education, higher education (2 and 4-year), and university medical centers. From classrooms to traffic intersections, we connect, secure, and automate critical government and educational missions to improve our communities. You will work alongside the best in the business to develop flexible and agile solutions that resolve customers' most complex issues! YOUR IMPACT Be a Trusted Advisor that is an advocate for your customers! Come be a Collaborator, a Consultant and a Visionary! Do you want to lead an innovative business transformation, and usher in a new era of software expertise? The Solutions Engineer is a customer-focused technical sales professional who provides high-level technical guidance and support to customers. You will partner with our Account Executive to discover customer priorities and needs, recommend, and develop appropriate customer solution offerings, and ensure customer success by using Cisco and partner resources. The role is broad and includes activities such relationship building, discovery, as building relationships and discovery across all relevant technology teams in a customer, seeing opportunities and defining solution options, articulating Cisco's differentiation and the benefits of proposed solutions. In this role you will gain access to the broad palette of Cisco technologies and applications in a variety of vertical markets. The SE role is very dynamic and applies your technical knowledge and curiosity to solve challenges in sometimes complex customer environments. Developing and executing proof-of-concept/proof-of-value, creating a technical account plan while influencing the overall account plan, and advocating for customers through adoption and operation of Cisco solutions. You will learn a broad level of knowledge of the business economics and trends in the SLED market segments and how Cisco solutions add financial and strategic value.

Requirements

• Typically requires BS/BA (EE/CS) or equivalent work experience.
• 6+ years of related experience in technical sales or pre-sales roles with proven track record to translate technical solutions into business value.
• Cisco product experience or relevant experience with key competitor offerings.
• Strong understanding of the customer business model and common financial difficulties; ability to frame Cisco offerings in terms of business or mission drivers.
• Excellent technical consulting skills with consistent track record of defining trade-offs, ask probing questions, and incorporate Cisco solutions into a broader technology environment.

Nice To Haves

• A hunter - you tenaciously work to find the most outstanding solutions that fit a customers' set of challenges.
• Experience in software sales, with iACV compensation elements a plus.
• Solid understanding of Switching, Wireless, Routing, Data Centers, Security, Collaboration, SDN, AI Technologies, and server virtualization is also strongly preferred.
• Excellent presentation skills are needed to describe Cisco's Architectures, Business Outcomes, and Business Value in each customer's context.
• Professional and expert-level certifications (CCIE) preferred.

Responsibilities

• relationship building
• discovery across all relevant technology teams in a customer
• seeing opportunities and defining solution options
• articulating Cisco's differentiation and the benefits of proposed solutions
• Developing and executing proof-of-concept/proof-of-value
• creating a technical account plan while influencing the overall account plan
• advocating for customers through adoption and operation of Cisco solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees