Solutions Engineer, Service Provider

Kentik

146d • $129,000 - $154,000

About The Position

Kentik is looking for a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market. This is an excellent opportunity to join one of Kentik’s most important technical teams, work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space. Solution Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our customers.

Requirements

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
• Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
• Strong verbal and written communication skills
• Experience managing Cisco/Juniper routers and Linux servers
• Strong understanding of network and application protocols (e.g. Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their use for infrastructure design and operations
• Programming proficiency in a scripting language
• Understanding of DDoS attacks and basic mitigation methods
• Ability to travel up to 30% of the time

Nice To Haves

• Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier networks
• Background or product interest in security, performance, monitoring, and/or infrastructure space
• Scripting proficiency in Python, Bash, Ansible, or Perl
• Basic database and/or SQL experience
• Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus
• In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)
• Early member of a sales team at a hyper-growth startup

Responsibilities

• Manage all technical aspects of the sales journey including product demonstration, proof of concept, and feature requests
• Respond to RFIs, RFPs, and RFQs
• Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
• Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
• In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
• Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
• Attend trade shows, conferences, and meetups
• Travel to customers in designated territory

Benefits

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• An annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees