Solutions Engineer (Remote)

IQVIA • Boston, MA

11d • $53,700 - $134,200 • Remote

About The Position

The Solutions Engineer (SE) Team within the IQVIA Digital Data Management organization supports the Media Operating System (OS) platform. Solutions Engineers provide end-to-end IMOS Physician Level Data (PLD) reporting support for platform clients. Working side-by-side with data, product, engineering, and client services, this team has tremendous autonomy to tackle user problems/needs and help drive the business to success every day. Together we build innovative commercial products and technical solutions through collaboration, empathy, and a readiness to challenge the status quo. Ideal candidates are consultative, analytical, technically minded, and passionate about driving results. About the Job: Own key areas of IQVIA’s analytics and reporting infrastructure Work closely with our Client Services team to understand client landscape and scale offerings for key accounts Cultivate a deep understanding of our client reporting, audience segmentation, and data needs Act as a subject matter expert (SME) during client meetings to gauge new requests and help guide key accounts through IQVIA’s unique capabilities and data solutions Work directly with Sales and Product to evolve IQVIA’s platform solutions to meet our client needs Understand the feasibility, methodology, and structural components of all areas of IQVIA’s platform and reporting capabilities

Requirements

• Bachelor’s Degree
• 2-5 years of relevant experience
• Ability to prioritize workload and self-manage across multiple clients, projects, and teams
• Proficiency in scoping, breaking down, and building out technical requests into business solutions
• Experience in supporting client facing technical scoping, planning, and implementation
• Advanced knowledge of SQL, ability to analyze data of any kind and identify/resolve issues
• Ability to work with complex datasets and a familiarity with ETL processes
• Ability to learn our technology: Alteryx, Google Cloud Storage, BigQuery, File Transfer Protocols (FTP/sFTP), DBeaver, SQL Server, Jira, Confluence

Nice To Haves

• Knowledge of digital media buying and/or hands-on experience with digital media reporting
• Healthcare industry knowledge across payer, provider, pharma, digital health
• Knowledge of pharma media measurement and reporting landscape

Responsibilities

• Own key areas of IQVIA’s analytics and reporting infrastructure
• Work closely with our Client Services team to understand client landscape and scale offerings for key accounts
• Cultivate a deep understanding of our client reporting, audience segmentation, and data needs
• Act as a subject matter expert (SME) during client meetings to gauge new requests and help guide key accounts through IQVIA’s unique capabilities and data solutions
• Work directly with Sales and Product to evolve IQVIA’s platform solutions to meet our client needs
• Understand the feasibility, methodology, and structural components of all areas of IQVIA’s platform and reporting capabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees