Solutions Engineer, Name.com (Hybrid)

Donuts-posted 4 months ago

$103,000 - $134,000/Yr

Full-time • Mid Level

Hybrid • Denver, CO

251-500 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

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The Solutions Engineer will play a key role in building out our enterprise reseller platform with a focus on our sales motion and partner scaling. This role will act as the connective tissue between the name.com API, enterprise partners, and our GTM team to help enterprises implement and grow with our solutions. You will do everything from ABM prospecting to building demos and telling data-driven stories to building prototypes and coding against our APIs. Youll work closely with leadership, vendors, product and engineering, marketing, and our customers. This role reports into the Director, Product Management.

Directly own the sourcing, forecasting, execution, and technical qualification of deals for our enterprise segment in partnership with leadership.
Build and deliver customer-facing materials (decks, demos, prototypes).
Work with leadership and GTM teams to interpret customer requirements and deliver integrated solutions that will drive end-customer success.
Develop and maintain relationships with key strategic partners; build trust through your deep technical expertise of their platforms and customer needs.
Be a technical expert on the name.com API capabilities and partner with GTM teams to recommend technical solutions and deploy or advance successful customer integrations.
Advocate for API improvements with internal product and engineering teams to benefit end-customers; highlight issues, trends, and opportunities for integration enhancements.
Evangelize the name.com API through virtual and in-person events.
Actively model and promote Identity Digital and name.com's core values through day-to-day interactions, behaviors, and decision-making.
Other duties as assigned.

3+ years of engineering experience, pre-sale or technical consulting experience preferred.
B.A. in Computer Science or equivalent experience.
Strong sense of customer advocacy and ownership.
A skilled communicator able to tailor messaging based on target audience and medium.
Experience in one or more of the following: technical writing/documentation, training development and delivery, product (engineering, marketing, or management).
Self-directed and able to operate with low supervision in highly dynamic environments.
Able to build and maintain relationships across the organization and externally.
Able to drive consensus in complex cross-functional groups.
Comfortable in operating with ambiguity and being proactive in finding solutions.
Familiarity with development and API technologies, such as JavaScript and REST.
Enthusiastic, can-do attitude, enjoys working with customers, solving their problems, and innovating in a fast-paced environment.
Ability to travel up to 10% of time.
Ability to work across time zones as part of a global organization as needed.
Reliable transportation to the workplace.

Generously subsidized medical, dental, and vision insurance.
Company contributions to a Health Savings Account.
Company-paid life and disability insurance.
Option to participate in employee-paid supplemental life, accidental death and dismemberment, critical illness, and accident insurance.
401(k) plan with up to a 5% match.
15 days of paid vacation yearly, increasing to 20 days after one year.
5 days of paid sick leave.
13 paid holidays.
20 weeks of paid parental leave for birthing parents, 12 weeks for others.
Opportunity for tuition reimbursement for qualifying expenses.

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