Solutions Engineer - Mid-Market - AMER

Notion • San Francisco, CA

56d • $215,000 - $245,000 • Onsite

About The Position

The Notion sales organization has a strong Product Led Growth lean, with many customers entering our funnel through our self-service motion before our product grows toward being a wall-to-wall solution. As we grow, more and more prospects are investigating how Notion can integrate with their existing tech stack, replace existing solutions, or be deployed in large or phased implementation to support desired business goals. As a member of the Solutions Engineering team, you will:

Partner with members of the sales org on presales engagements with prospective and existing customers

Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner

Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion

Showcase custom solutions with Notion based on deep understanding of Notion's ability to support customer workflows and integrated applications as part of the pre-sales process

Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs

Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral

Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications

Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners

Requirements

• 4+ years as Technical Sales Engineer, Solutions Engineer or Solutions Architect
• You're able to understand and explain how APIs can be used to support advanced customer workflows
• You have experience working with third-party integrations for IAM/SSO, DLP or SIEM platforms
• You have strong project management experience and have managed complex projects to completion
• You have a growth mindset and thrive in the building stage of a nascent team
• You're highly adaptable, easily acclimating to a rapidly changing business and industry

Nice To Haves

• You've been a first or early hire at a fast-growing startup before
• You have experience using Notion
• You have coding experience that would enable you to write basic scripts using the Notion API
• You have experience using with and designing relational databases
• You have experience with Generative AI and Prompt Engineering

Responsibilities

• Partner with members of the sales org on presales engagements with prospective and existing customers
• Respond to advanced product and technical questions, RFPs, and security questionnaires in a precise and timely manner
• Provide thoughtful technical guidance to customers throughout the sales process, with a focus on quickly enabling customers to successfully deploy and integrate Notion
• Showcase custom solutions with Notion based on deep understanding of Notion's ability to support customer workflows and integrated applications as part of the pre-sales process
• Curate structured product feedback to enable the Product and Engineering teams to enhance and refine Notion to solve customer needs
• Work with marketing to refine our technical narrative for the product, including blog posts, webinars, and customer-facing marketing collateral
• Educate the sales org on the product, upcoming releases, competitive analysis, and topical information about typical customer environments and third party applications
• Document technical considerations and contribute to internal knowledge bases as a resource for other teams, customers, and partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees