Solutions Engineer - Machine Vision

Peak Technologies • Chesterland, OH

1d

About The Position

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. JOB SUMMARY & SCOPE Responsible for developing and managing complex projects across multiple locations. Thriving in a results-driven environment, this role collaborates closely with the sales team to develop winning technology strategies, design solutions, and promote our portfolio of services. Transitioning to a Specialist and Post-Sales focus, the Senior Solutions Engineer delivers technical presentations, provides support, and executes billable services, ensuring exceptional customer satisfaction. Strong project management skills, customer-centricity, and adaptability are key for success in this role. Join us and drive innovation in technology solutions.

Requirements

• Technical four-year degree, but experience in lieu of degree will be considered.
• Time management and ability to meet deadlines.
• Strong organizational skills and ability to multitask.
• Problem-solving and decision making.
• Proactivity and self-direction.
• Demonstrated proficiency in Microsoft Suite, specifically Outlook, Word, Excel, and Teams.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

Responsibilities

• Interact successfully and positively in a participatory climate, working collaboratively with our customers, sales, and internal team.
• Be a problem solver. Provide recommendations and options to help solve problems.
• Execute based on established processes or create a new process to execute against.
• Demonstrate active listening skills. Be curious and willing to ask questions to dive deeper into the needs of the customer.
• Be hypersensitive to the details when composing, processing, and proofing information and data.
• Self-motivation, and the ability to manage through ambiguity while also asking questions for understanding.
• Manage multiple complex projects, customers, and interruptions with ease.
• A strong and proven work ethic, high energy, and outstanding organizational skills.
• Complete ownership of time and task management.
• Analytic ability to gather and summarize data.
• Display a strong sense of emotional intelligence. Be able to relate and communicate effectively with an array of personalities and cultures.
• Demonstrate quantitative analysis and critical thinking skills.
• Work effectively and efficiently under pressure and stress while maintaining a calm, professional demeanor.
• Travel may be required for company events, training, and customer visits.
• Role does not require supervision of direct and indirect reports, however you may be responsible for delegating work on large projects to other project resources.
• Able to take accountability and responsibility for business target delivery and decision making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees