Solutions Engineer IV

Idaho Housing And Finance Association • Boise, ID

278d • $80,000

About The Position

Idaho Housing and Finance Association has an opening for a Solutions Engineer IV in Boise, Idaho! Our team needs a professional who demonstrates initiative, professionalism, attention to detail, collaboration and is committed to working with a great. This position will follow industry best practices, and IHFA guidelines, Solutions Engineering is the discipline of designing, implementing, and maintaining business solutions and procedures utilizing best-in-class technology (when possible), and other technology resources in order to meet business needs. Idaho Housing focuses on improving lives and strengthening lives in Idaho communities. We believe that housing opportunities, self-sufficiency and economic development are the pillars of progress. Our commitment to our team is unwavering and we consider our employees our greatest priority. We offer competitive compensation packages, comprehensive health benefits and abundant opportunities for professional development and growth.

Requirements

• Bachelor's degree or equivalent work experience.
• Minimum of five years' experience as a business analyst, project manager, or solutions engineer.
• Certifications such as Project Management Professional (PMP) preferred.
• Strong customer service skills.
• Strong analytical and problem-solving skills.
• Strong communication skills.
• Strong project management skills.

Responsibilities

• Collaborate with the Enterprise Data Management (EDM) team, Cyber Security team, and other stakeholders to conduct regular assessments of business-critical vendors' cyber security profiles, reputations, and financial risks.
• Proactively monitor contract renewals with business-critical vendors, providing data-driven renewal recommendations to the business.
• Ensure audit readiness by maintaining comprehensive documentation of business-critical vendor compliance with cyber security and business practice standards, providing evidence to auditors as needed.
• Conduct business process assessments, analyze data, and develop recommendations for process improvements, system changes, and organizational changes.
• Gather requirements for new systems, facilitate comparative analysis of technologies, and design solutions to address business needs.
• Collaborate with IT teams to develop and implement technical solutions, including software development, data analysis, integration, and reporting.
• Manage multiple projects simultaneously, prioritizing tasks to ensure timely and successful delivery.
• Establish and track metrics and KPIs to measure project success and track business performance, providing regular project status updates and recommending improvements.
• Serve as the primary IT liaison for existing business processes, ensuring seamless support and collaboration with internal stakeholders.
• Provide comprehensive training and support to end-users, ensuring they are fully equipped to utilize implemented business solutions effectively.
• Collaborate with end-users to monitor and assess the ongoing performance of implemented business solutions, identifying areas for improvement and recommending necessary adjustments.

Benefits

• Competitive compensation packages
• Comprehensive health benefits
• Abundant opportunities for professional development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree