Solutions Engineer II

Shureorporated • Minneapolis, MN

6h • $70,000 - $118,000 • Remote

About The Position

The Solution Engineer is an integral member of our B2B customer account team, specializing in applying Shure's innovative AV and IT solutions to address client needs. This role is responsible for generating demand through prospecting, qualifying, educating, and proposing tailored solutions that support our clients’ evolving requirements. Success in this position requires strong communication and teamwork, foundational technical knowledge of AV/IT systems, experience in relationship-based sales, and a commitment to achieving business growth objectives. This is a growth-oriented position focused on developing technical and customer-facing skills, actively supporting senior team members, and building expertise in AV/IT solutions through hands-on experience and continuous learning. This will be a remote positions in Minnesota, specifically in the Twin Cities.

Requirements

• Bachelor’s degree in Engineering, Marketing, Communications, or a related field.
• Minimum of 2-3 years of experience using skills as a seasoned, experienced professional with a comprehensive technical knowledge of audio principles and products.
• Experience providing audio technical support, audio design, and audio equipment set-up.
• Background or experience with 1-2 of the following: touring production, theater production, integration, conferencing, broadcasting, or networking.
• Understanding of industry practices and/or company policies and procedures.
• Excellent communication and presentation skills.
• Enjoy meeting and dealing with new people.
• Knowledge of audio DSP technology.
• Expert troubleshooting skills.
• Ability to learn new technologies.
• Ability to handle multiple assignments, work independently, and see projects through to successful completion.
• Detail-oriented, well-organized, and good time management skills.
• 50% travel annually – including some weekends – is required.
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

Responsibilities

• Demand Generation and Prospecting
• Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions.
• Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events.
• Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches.
• Qualification and Education
• Qualify projects and determine their potential readiness to benefit from Shure’s solutions.
• Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning.
• Product Education: Educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively.
• Proposal and Sales
• Solution Proposal: Develop tailored proposals that clearly outline the benefits and value of Shure’s AV and IT solutions for each customer.
• Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce).
• Performs other duties as assigned, including:
• Represent Shure at Industry events and conferences.
• Support customized end-user engagement activations.

Benefits

• We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being.
• Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees