Solutions Engineer, GenAI, Trusted Tester Program, gTech

Google LLC • Boulder, CO

49d

About The Position

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). As a Solutions Engineer, you will make an impact by designing, developing, and launching internal tools and automation that improve program efficiency and enable the execution of core program workflows. You will be responsible for gathering stakeholder requirements, solving problems, designing solutions, navigating infrastructure requirements and policies, and developing a codebase. Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video.

Requirements

• Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience coding with one or more programming languages (e.g., Python, Java).
• 3 years of experience working with database technologies (e.g., SQL, NoSQL).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

Nice To Haves

• Master's degree in Engineering, Computer Science, Business, or a related field.
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• Experience in development workflow management (e.g., Agile) and in navigating infrastructure in a large technical organization.
• Experience working with Google App Script, prototyping environments, AI-powered development tools, and integration with Large Language Models (LLMs).
• Ability to collaborate and communicate as part of a distributed technical team, and distill requirements from non-technical stakeholders.
• Excellent problem-solving skills.

Responsibilities

• Work on technical development for program infrastructure, including internal tools and automation.
• Design, develop, and launch solutions that meet client and user needs.
• Drive progress in team focus areas, including AI-enabled workflows.
• Gather requirements and create and maintain internal and external documentation.

Benefits

• bonus
• equity
• benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Number of Employees: 5,001-10,000 employees