Solutions Engineer, Full Stack/Guidewire Claims Center

Liberty Mutual Insurance • Boston, MA

5d • Hybrid

About The Position

As a Solutions Engineer, Software within GRS Tech – Claims, you will play a pivotal role translating claims business needs into secure, scalable, and reliable technical solutions. You’ll operate at the intersection of architecture, hands-on delivery, and stakeholder partnership—guiding teams through design decisions, prioritization, and execution across multiple initiatives. This role is ideal for a confident, self-directed engineer who can context switch, manage competing priorities, and lead through influence—setting technical direction, advocating for modern approaches, and enabling teams to deliver outcomes.

Requirements

• Generally, 10 years of related software engineering experience including five+ years in complex enterprise environments
• Demonstrated ability to operate across multiple priorities and context switch effectively while maintaining quality.
• Strong technical independence: able to ramp quickly with minimal SME dependency (seeking SME input as needed until fully up to speed).
• Proven ability to guide teams, influence technical decisions, and drive execution through others.
• Strong communication skills with the ability to collaborate across technical and non-technical stakeholders.
• A Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience

Nice To Haves

• Guidewire: ClaimCenter v10.x and above (SaaS certification a plus)
• Cloud/Runtime: AWS, Cloud Foundry, Kubernetes, Cloud Forge
• Backend: Java, Spring Boot
• Frontend: JavaScript and modern frameworks (React/Angular/Vue—team dependent)
• API & Security: Apigee, Ping Identity
• CI/CD: GitHub Actions, automation/testing tooling
• Observability: Datadog, Splunk
• Data: SQL Server; database design and performance optimization
• AI Capabilities: MS Co-Pilot, LibertyGPT, GitHub Actions CoPilot

Responsibilities

• Design end-to-end solutions aligned to enterprise standards for architecture, security, and long-term platform strategy.
• Evaluate tradeoffs and recommend solution options based on complexity, cost, risk, performance, and scalability.
• Lead or contribute to estimation, sizing, and delivery planning; negotiate scope and approach with stakeholders when needed.
• Build proofs-of-concept and deliver production-ready components in collaboration with delivery teams.
• Provide hands-on guidance to engineers and squads, promoting best practices in design, coding, testing, automation, and maintainability.
• Establish and advocate for team standards and technical direction—especially for adoption of new technology and engineering practices.
• Support/guide teams while being willing to make decisions and drive clarity when ambiguity exists.
• Enable execution through others: delegate effectively, build trust, and remove blockers so teams can deliver.
• Build and support integrations using APIs and secure data exchange patterns.
• Partner with platform/cloud teams to leverage CI/CD, container platforms, and runtime services.
• Ensure solutions are observable and supportable (monitoring, alerting, logging, incident readiness).
• Collaborate effectively across a wide range of roles/levels (engineers, architects, product owners, business partners, leadership).
• Maintain momentum across shifting priorities; adapt quickly to change while keeping teams aligned.
• Communicate with confidence—bringing structure to complex conversations and driving decisions forward.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level