Solutions Engineer - Cyber Security SMB

Cisco Systems • RTP, NC

206d

About The Position

As a Cybersecurity Presales Engineer on our Small and Medium-Sized Business (SMB) team, you will play a meaningful role in winning our customers' trust and ensuring their success. You'll partner with Account Executives to strategize on territory, account, and opportunity planning. You will engage directly with prospective clients, building trusting relationships, understanding their needs, and demonstrating how our cybersecurity solutions can protect and empower their businesses.

Requirements

• Solid understanding of and experience with cybersecurity, networking technologies, or related concepts.
• 1-3 years of experience in customer-facing roles.
• Fluent in English, both written and spoken.

Nice To Haves

• Can-do attitude with adaptability to changing environments.
• Collaborative and clear communicator.
• Industry certifications such as CCNA, CCNP, CISSP, CompTIA Security+, or similar.
• Experience with Firewall, SD-WAN, or Secure Access technologies.
• Bachelor's degree in Computer Science or equivalent experience.
• Proven understanding of cybersecurity solutions, terminology, markets, and customer needs.

Responsibilities

• Engage directly with prospective clients to build trusting relationships.
• Understand client needs and demonstrate cybersecurity solutions.
• Partner with Account Executives for territory and account planning.
• Translate complex technical topics into accessible language for diverse audiences.

Benefits

• Quality medical, dental and vision insurance.
• 401(k) plan with Cisco matching contribution.
• Short and long-term disability coverage.
• Basic life insurance.
• Numerous wellbeing offerings.
• Up to twelve paid holidays per calendar year.
• Flexible Vacation Time Off policy.
• Sick Time Off policy with 80 hours provided on hire date.
• Paid time away for critical or emergency issues.
• Additional paid time to volunteer and give back to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees