Novita AI-posted 4 months ago
Full-time • Mid Level
San Francisco, CA

We are a high-growth, global AI cloud infrastructure provider at the forefront of the artificial intelligence revolution. Our cutting-edge platform offers developers and enterprises powerful, scalable, and easy-to-use solutions, including Model APIs, GPU Instances, and Serverless Computing. As businesses worldwide race to integrate AI into their products, we provide the foundational engine to power their innovation. We are building a world-class team to serve a rapidly expanding customer base. This is a unique opportunity to join a dynamic company in a hyper-growth market, where your technical expertise will directly shape customer success and drive our business forward.

  • Partner with Account Executives to deeply understand customer needs, technical requirements, and business objectives.
  • Architect elegant and effective solutions leveraging our AI infra stack (Model APIs, GPU Instances, Serverless).
  • Lead compelling, customized product demonstrations and hands-on workshops.
  • Design, manage, and execute successful POCs, proving the value and performance of our platform in the customer's environment.
  • Articulate the value proposition of our platform to both technical and non-technical audiences, from engineers to C-level executives.
  • Create and maintain technical sales collateral, including whitepapers, best practice guides, and demo scripts.
  • Act as the voice of the customer, channeling critical feedback from the field to our Product and Engineering teams to influence the product roadmap.
  • Ensure a smooth post-sales transition by providing initial onboarding support and architectural guidance.
  • 5+ years of experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, or Customer Engineer, preferably within a public cloud, SaaS, or AI/ML company.
  • Strong hands-on experience with public cloud platforms (AWS, GCP, Azure).
  • Solid understanding of the AI/ML landscape, including concepts like LLMs, deep learning frameworks (TensorFlow, PyTorch), and the GPU computing stack.
  • Proficiency in a programming language like Python or Go is highly desirable.
  • Ability to translate complex technical concepts into clear, concise, and compelling value propositions for diverse audiences.
  • Strong sense of empathy for the customer and a drive to ensure their success.
  • Understanding of the sales process and motivation to help the team win deals.
  • Proactive, resourceful, and thrive in a fast-paced, dynamic startup environment.
  • Competitive pay package
  • 100% employer-covered premium medical, dental, and vision insurance
  • 401(k) plan
  • Free lunches in the office
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