Solutions Delivery Manager

HighRadius • Houston, TX

5h

About The Position

HighRadius Corporation seeks a Solutions Delivery Manager to work in Houston, Texas. Please submit resumes to https://www.highradius.com/about/careers/. Must put job code 20260059 on resume.
Your Day-to-Day
Act as the single point of contact for the solution working with client stakeholders, consultants, project managers in anchoring the vision, value and overall solution architecture.
Be eager to learn and keep up to date on Company's products, capabilities, and new features to apply the knowledge in solution designs and performing design reviews of Senior Consultant.
Understand client's business processes, pain points, technology landscape, future state requirements and use cases.
Identify and define the value opportunities and quantified improvements in process metrics.
Define an end state solution, success criteria and anticipated business value of the end state solution by working closely with client stakeholders.
Partner with client executives, global process owners and internal stakeholders to align on expected value and means, and to measure it on a continuous basis.
Identify gaps with respect to standard product capabilities and enhancements specific to customers’ business needs.
Drive standardization and simplification through adoption of industry best practices and minimizing customization to deliver high quality design.
Ensure quality review of the solution at different stages of the project. This includes but is not limited to: review of the future-state design done by Senior Consultants, review of the system builds, and testing done by Design Consultants, and review of the cutover plan for production readiness.
Be the people manager for a group of Design Consultants and Senior Consultants by providing onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews.
Collaborate with a client-service team consisting of Associate Consultants, Consultants, Design Consultants, Senior Consultants, Project Managers, and Program Directors on a daily basis to meet the client’s needs.
Work closely with global product management team to develop innovative products.
Help to build and improve the implementation, training methodologies and the tools needed future implementations.
Manage deliverables to achieve deadlines across multiple projects and clients.

Requirements

• Bachelor’s degree in STEM (Science, Technology, Engineering & Mathematics) or Management or a related field of study.
• Five (5) years’ experience in a functional or solution role in the implementation of ERP or SaaS solutions based on use of accounting and financial concepts, such as, Order-to-Cash business processes including Cash application, Collections, Deductions, and Financial Reporting.
• Requirements gathering, business analysis, solution design, presentation, and facilitation skills with small and large groups.
• Domestic travel 50%

Responsibilities

• Act as the single point of contact for the solution working with client stakeholders, consultants, project managers in anchoring the vision, value and overall solution architecture.
• Be eager to learn and keep up to date on Company's products, capabilities, and new features to apply the knowledge in solution designs and performing design reviews of Senior Consultant.
• Understand client's business processes, pain points, technology landscape, future state requirements and use cases.
• Identify and define the value opportunities and quantified improvements in process metrics.
• Define an end state solution, success criteria and anticipated business value of the end state solution by working closely with client stakeholders.
• Partner with client executives, global process owners and internal stakeholders to align on expected value and means, and to measure it on a continuous basis.
• Identify gaps with respect to standard product capabilities and enhancements specific to customers’ business needs.
• Drive standardization and simplification through adoption of industry best practices and minimizing customization to deliver high quality design.
• Ensure quality review of the solution at different stages of the project. This includes but is not limited to: review of the future-state design done by Senior Consultants, review of the system builds, and testing done by Design Consultants, and review of the cutover plan for production readiness.
• Be the people manager for a group of Design Consultants and Senior Consultants by providing onboarding support, regular check-ins, coaching, feedback, and guidance, and leading formal employee performance reviews.
• Collaborate with a client-service team consisting of Associate Consultants, Consultants, Design Consultants, Senior Consultants, Project Managers, and Program Directors on a daily basis to meet the client’s needs.
• Work closely with global product management team to develop innovative products.
• Help to build and improve the implementation, training methodologies and the tools needed future implementations.
• Manage deliverables to achieve deadlines across multiple projects and clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees