Solutions Consultant
About The Position
We are looking for a motivated, sales-minded Solutions Consultant to join our Business Development team. In this role, you'll be the first impression many communities have of Bitfocus — introducing them to Clarity Human Services, guiding them through the sales process, and helping them see how data and technology can make a real difference in addressing homelessness. This role sits on a defined career track with clear room to grow — whether that means deepening your expertise, expanding your impact, or taking on greater ownership of how we approach the market. We're looking for someone who brings a consultative presence and genuine passion for the mission, with the experience to contribute meaningfully from day one.
Requirements
- Sales drive: A proactive, deal-making mindset with prior experience in software or SaaS sales and the ability to independently pursue and close new business opportunities while maintaining a collaborative, consultative approach
- Exceptional writing skills: Proven ability to write clear, compelling content — proposals, RFP responses, technical writing, and other materials — that speaks directly to the audience's needs.
- Presentation and public speaking: Confidence and skill in delivering information to diverse audiences — from community leaders to technical administrators — in an engaging and credible way.
- Communication: Strong written and verbal skills, a persuasive presence, and the ability to analyze complex problems and provide effective recommendations.
- Technical fluency: Comfort with software and data management concepts, with the ability to discuss database and data analysis topics at an intermediate level.
- Organization: Highly organized, with the ability to prioritize tasks, manage time effectively, and meet deadlines across multiple workstreams.
Nice To Haves
- Familiarity with HMIS, HUD policies, or the homeless services Continuum of Care.
- Experience with HubSpot, Monday.com, or similar CRM and project management tools.
- Background in English, communications, journalism, human services, public policy, or marketing.
- Familiarity with federal and state governmental structure and policy.
- Experience developing or responding to RFPs.
Responsibilities
- Deliver software demonstrations: Present tailored, compelling demonstrations and webinars of Clarity Human Services — showcasing advanced features, addressing complex client scenarios, and communicating the platform's unique value to diverse audiences.
- Develop proposals and RFP responses: Lead the development of well-structured, persuasive proposals and RFP responses, translating technical functionality into clear value propositions aligned with client needs.
- Drive prospecting and partnerships: Proactively pursue leads and new opportunities, creating urgency and momentum while building long-term relationships with customers and colleagues.
- Apply HMIS and industry expertise: Serve as a subject matter expert on HMIS and HUD policies, leading meaningful discussions on homelessness-related challenges and ensuring solutions align with federal and local data requirements.
- Conduct market research: Identify key industry trends, challenges, and opportunities — using those insights to engage prospects and build excitement for Bitfocus solutions.
- Support marketing and operations: Assist with marketing materials, brand engagement, and the contracting process for new customers.
Benefits
- Exceptional culture and mission-driven work
- Comprehensive healthcare (100% employer-paid for employees)
- 12 weeks paid parental leave
- R&R Week (paid week off at year-end)
- Three weeks paid vacation + two volunteer days per year
- 401K retirement plan (4% match)
- Flexible work hours and remote-first culture
- Career growth plans for each role
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
