Solutions Consultant

Spreedly

6d

About The Position

As a Solutions Engineer, you will be a key player in our pre-sales and customer solutioning efforts. You will partner closely with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly's growth. This is a customer-facing, consultative role focused on understanding prospect pain points and designing solutions that connect Spreedly's platform capabilities to business outcomes. You will also influence revenue growth, shorten time-to-close, and accelerate value realization for our customers. As Spreedly scales, this role will shape our go-to-market infrastructure through solution templates, demo assets, and mentoring, making it an ideal opportunity for impact and professional growth.

Requirements

• 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment
• Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms
• Background in payments, card-not-present commerce, fraud, or gateways preferred
• Strong knowledge of APIs, SDKs, and system integration principles (especially REST and webhooks)
• Familiarity with scripting or backend programming (Python, Ruby, or JavaScript a plus)
• Experience collaborating with Sales and Product teams on enterprise deals
• Excellent verbal and written communication skills, including customer-facing documentation
• Ability to simplify complex technical topics and guide customer decision-making

Nice To Haves

• Comfortable owning discovery and demo stages in an enterprise sales motion
• Experience with implementation or support functions is a plus

Responsibilities

• Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities
• Deliver compelling demos, architecture diagrams, and documentation that support sales conversations and technical evaluation
• Translate business and technical requirements into actionable solution proposals and implementation plans that support scalability and reuse
• Develop and maintain reusable demo environments, solution artifacts, and objection handling templates
• Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility
• Partner with Customer Success and Support teams to ensure smooth implementation handoffs
• Serve as a technical expert in RFPs, security reviews, and compliance questionnaires
• Educate internal teams on platform capabilities, integration patterns, and sales enablement materials

Benefits

• Competitive salary + Equity
• Outstanding Medical and Dental benefits, including 100% employer-paid options
• Company-paid Life and Disability insurance
• Optional vision and supplemental insurance options, and various Flexible Spending Accounts (FSA)
• Open Paid Time Off policy + 12 weeks of paid leave for new parents
• Matching 401(k) plan (5% up to $5,000 yearly)
• $1,000 annual professional development stipend
• Monthly home working/digital lifestyle stipend, new MacBook, and one-time accessory reimbursement
• Access to company-paid professional coaching service
• Visits to HQ in Durham, North Carolina for remote employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees