Solutions Consultant

Movemedical • San Diego, CA

101d • $90,000 - $110,000 • Remote

About The Position

Movemedical is the leading platform for advanced inventory management in the medical device industry. Our software transforms surgical planning, field inventory tracking, and supply chain coordination for some of the world’s largest med device manufacturers. We’re growing fast and evolving in how we deliver solutions to clients. As our customer base expands, we’re investing in scalable, sustainable practices that improve outcomes, reduce custom work, and deliver lasting value. Solution Consulting is one of the key components of this shift. As a Solution Consultant at Movemedical, you will own the design and delivery of end-to-end solutions that help enterprise Medical Device customers successfully adopt the Movemedical platform. You will serve as a workflow expert and strategic advisor, partnering closely with customer stakeholders and internal teams to translate business processes into scalable system configurations. This role blends consultative problem solving with hands-on execution. You will lead discovery sessions, design workflows, configure the system, support integrations, guide testing, and ensure customers are prepared for go-live and adoption. The work is primarily post-sale, where you will own solution delivery from discovery through go-live. For larger or more complex customer programs, you may support pre-sale conversations to help scope workflows, feasibility, and solution approach. This role is well suited for a consultant who enjoys owning outcomes, navigating ambiguity, and balancing business context with technical execution in a customer-facing environment.

Requirements

• 5+ years of customer-facing consulting, implementation, or solutions experience in a B2B SaaS or enterprise software environment
• Experience leading discovery sessions and translating business workflows into system configuration and functional requirements
• Hands-on experience configuring SaaS platforms, supporting integrations, and validating system behavior across complex implementations
• Familiarity working with ERP, CRM, or logistics systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics 365)
• Working knowledge of APIs (REST/SOAP), data formats (JSON/XML), and integration concepts such as authentication, payload validation, and error handling
• Foundational understanding of relational databases and comfort using SQL for data validation and basic analysis
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Strong problem-solving skills with the ability to navigate ambiguity and guide customers toward practical, scalable solutions
• Excellent verbal and written communication skills, including solution documentation and implementation guides
• Proficiency with collaboration tools such as Office 365, JIRA, Confluence, and Slack
• Willingness to travel up to 25% for onsite discovery, validation, and go-live support

Nice To Haves

• Experience in regulated or healthcare environments (medical device industry preferred)
• Familiarity with data governance, security considerations, and audit requirements
• Exposure to cloud environments (AWS preferred) or modern data tools (Snowflake a plus)
• Experience contributing to standardized workflows, reusable solution patterns, or internal process improvements
• Understanding of system modeling or documentation frameworks (e.g., UML, C4)
• Working knowledge of Agile delivery models and the software development lifecycle (SDLC)

Responsibilities

• Lead discovery sessions to understand customer workflows, operational constraints, and business goals
• Design end-to-end solutions that align Movemedical’s capabilities with customer processes
• Advise customers on best practices for workflow design, data quality, and system usage
• Clearly communicate solution approach and tradeoffs to both business and technical stakeholders
• Configure Movemedical workflows, permissions, and system settings based on solution design
• Support ERP integrations and data flows in partnership with internal technical teams
• Translate business requirements into functional specifications, workflow diagrams, and configuration documentation
• Identify opportunities to standardize and simplify solution approaches across customers
• Define and execute test plans to validate workflows, data accuracy, and integrations
• Partner with customers to troubleshoot issues uncovered during testing and stabilization
• Ensure customer readiness through structured testing, documentation, and change guidance
• Support go-live activities and early hypercare periods to ensure smooth adoption
• Troubleshoot workflow, data, or integration issues during deployment windows
• Coordinate handoff to Customer Success and Support teams following stabilization
• Create and maintain solution documentation, configuration guides, and internal reference materials
• Collaborate with Product and Engineering to provide feedback informed by customer implementations
• Participate in retrospectives and contribute to process improvements that strengthen solution delivery

Benefits

• Comprehensive healthcare (M, D, V)
• 401k matching
• flexible PTO
• Stipends for snacks, fitness, and your home workspace

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed