REMOTE Solutions Consultant

Jobgether

1d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Solutions Consultant. In this pivotal role, you will shape how businesses interact with their customers using innovative technologies. You will collaborate closely with talented sales teams and other departments, providing technical guidance to drive customer satisfaction and successful outcomes. This position leverages your expertise in software solutions to enhance the customer experience while promoting the unique value of our offerings. Your role will have significant impacts on business relationships and client engagement strategies.

Requirements

• 8+ years of Mid Market/Enterprise software selling experience
• Ability to support clients on the East Coast
• Excellent interpersonal, communication, persuasion, presentation, and writing skills
• Desired experience in CRM, Contact Center, or Customer Service
• Understanding of web technologies such as HTML, CSS, Webhooks, APIs, and JavaScript
• Outstanding problem-solving abilities to meet business requirements with technical solutions
• Willingness to work in a fast-paced startup environment
• Bachelor's degree or relevant professional experience
• Willingness to travel up to 30% of the time

Responsibilities

• Work closely with Sales teams and peers to establish credibility and trust with customers
• Evangelize platform value to business and IT executives
• Assess business requirements and deliver findings, including solutions and ROI
• Develop a technical sales strategy
• Configure and demonstrate solutions tailored to each customer's business needs
• Map RFI/RFP requirements to software solutions
• Scope and execute customer pilots and Proof of Concepts
• Influence product development with solution scoping abilities
• Handle sensitive personal data in compliance with standards

Benefits

• Competitive salaries and stock options
• 100% healthcare coverage in the U.S.
• 401K and WiFi & Mobile reimbursement
• Generous vacation policy
• Pension and supplemental health insurance in the UK
• Diverse and inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level