Solutions Consultant REMOTE

Jobgether

3d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Solutions Consultant - REMOTE. In this role, you will provide essential support to our partner's Sales Team by bridging the gap between research capabilities and customer objectives. Your expertise will drive impactful solution demonstrations and foster customer engagement and retention. The position emphasizes strategic advising on research practices to enhance the use of the Optimal platform, significantly contributing to business growth and customer satisfaction. Your insights will play a pivotal role in shaping customer relationships and business outcomes.

Requirements

• 5+ years of experience in a customer-facing role, such as solutions consulting or training in a SaaS environment.
• Proven track record of account growth and contributing to sales targets.
• Strong understanding of UX research methodologies and best practices.
• Experience in developing and executing strategic account plans.
• Excellent presentation and interpersonal skills, capable of conveying complex concepts.
• Strong commercial acumen and ability to articulate solutions to executives.
• Proficiency in CRM tools such as HubSpot.
• Ability to work independently in a fast-paced environment while collaborating effectively with teams.

Responsibilities

• Collaborate with Account Executives to lead discovery sessions that align platform features with customer objectives.
• Develop and deliver impactful product demonstrations and training sessions.
• Create collateral, content, and training materials to support customer lifecycle.
• Facilitate customer onboarding and training for effective usage of platform.
• Drive new business and account expansion through strong commercial acumen.
• Maintain expertise in platform and research methodologies through ongoing training.
• Act as a liaison between the market and the Product team, providing vital feedback.

Benefits

• Competitive salary based on experience.
• Employee Share Option Plan (ESOP) for long-term success.
• Annual wellbeing allowance and support.
• Generous learning and development budget.
• Home office setup support.
• 4 weeks annual leave with an extra day for your birthday.
• Paid sick leave.
• Opportunities for professional growth.
• Flexible and remote-first working environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed