Solutions Consultant
About The Position
At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. We are the worldwide leader in integrated risk and compliance management software and services. Our solutions are informed, driven and refined by direct feedback from our customers, the industry’s largest community of risk and compliance technology users. Our solutions are built to work in concert and help make organizations more resilient. As a member of the Professional Services Organization and as a Solutions Consultant, you will help NAVEX’s customers realize the potential impact of our risk and compliance management solutions and services. You will work directly with our current and prospective customers post sale to assess the potential impact of NAVEX’s solution, identify specific business requirements and quantify the value to be gained by leveraging NAVEX business fundamentals and Professional Services Methodology within our customers Governance Risk and Compliance (GRC) programs.
Requirements
- 3+ years of consulting and software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus
- Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation
- Strong analytical and decision-making ability; used to gathering business requirements and solution orientated proposals
- Excellent organizational and interpersonal skills; ability to work with a cross functional, remote team and coordinate project escalations
- Self-motivated with the ability to work under tight deadlines and respond to changing business and technical environments
- Proven project management, planning and presentation skills
- Experience conducting meetings/presentations using web tools
- Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
- AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
- Ability to drive results through your job competencies of project management, business requirements analysis and product and industry knowledge (service) while leveraging NAVEX’s core values
Responsibilities
- Work with customers to evaluate existing systems, process, and/or user needs to analyze, recommend, design and implement best-practices associated to multiple applications
- Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision
- Analyze and map customer business requirements to implementation objectives and the defined Scope of Work
- Liaise between cross functional teams to coordinate and execute the project lifecycle
- Effectively report and communicate to project teams
- Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions
- Present NAVEX’s products and services to customers while providing functional and technical expertise
- Utilize Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities
- 10% - 15% air travel, including overnight stays, may be required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
