Solutions Consultant (Saas Insurtech)

Shift Technology • Boston, MA

17d • Hybrid

About The Position

Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.
Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.
As a SaaS Solutions Consultant, you will partner with our Sales, Product, Data Science, and Customer Success teams to present Shift as the decisioning platform of choice, providing comprehensive business-driven, AI enabled solutions to prospective and existing clients. Your technical expertise and communication skills will allow you uniquely to align and leverage resources to optimize our sales cycles. In this role, you will partner closely with the Sales team to understand customer's challenges, present compelling product demonstrations, and craft solutions that showcase how Shift's products deliver real business value.

Requirements

• 3+ years of experience in consulting, technical pre-sales, solutions engineering, or customer-facing technical role
• 3+ years experience with vertical SaaS products/platforms
• Strong understanding of industry workflows and challenges in Property and Casualty (P&C) Insurance vertical
• Experience selling to technical and business buyers - including executives
• Exceptional presentation skills and the ability to communicate in a clear and concise manner across all levels and teams
• Problem solver who thrives in a dynamic, high growth environment
• Demonstrates our value of “Focus on What Matters to Our Customers”
• Has a proactive, “Make It Happen” approach to their work, both autonomously and with their team
• Willingness to travel occasionally for client meetings and industry events (as needed)

Responsibilities

• Analyze technical and business data to determine the ideal customer for a given product before its launch
• Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements
• Enable Sales and Account Management teams’ operational success by crafting pitches, as well as designing and presenting demos to decision-makers that speak to their specific pain points
• Participate in RFP/RFI responses, security questionnaires, and compliance documentation in an accurate and timely manner.
• Assist in the creation of account configuration documentation and statements of work.
• Participate in strategy meetings with Marketing teams and Product teams
• Successfully manage multiple prospect sales and existing client engagement opportunities simultaneously
• Develop a compelling business case to support the customer buying decision
• Maintain a deep understanding of the vertical’s regulatory landscape, business practices, and customer workflows (eg. SIU/Special Investigations Unit)

Benefits

• Flexible remote and hybrid working options
• Competitive Salary and a variable component tied to personal and company performance
• Company equity
• Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
• Generous PTO and paid holidays
• Mental health benefits
• 2 MAD Days per year (Make A Difference Days for paid volunteering)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees