Solutions Consultant (Pre-Sales)

DeepL • Austin, TX

1d • Hybrid

About The Position

DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human-like translation, improved writing and real-time voice translation.
Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world-renowned investors including Benchmark, IVP, and Index Ventures.
Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you’re ready to shape the future of AI and grow your career in a fast-moving, purpose-driven environment, DeepL is your next destination.
What sets us apart is our blend of cutting-edge AI technology, meaningful work, and a culture where people truly thrive. We’re a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected.
When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture.
What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Discover more about life at DeepL onLinkedIn,Instagram, and our Blog.
At DeepL, we're on an exciting adventure to expand our operations to match our ambitious growth plans. At the heart of this journey is our wider Sales team, a cornerstone of DeepL's market expansion and customer engagement strategy.
The successful candidate will be the local technical expert and strategic advisor to our customers and bridge the gap between DeepL’s technical features and the customer’s desired outcomes, ultimately driving adoption and satisfaction. Our Solutions Consultants are a global group of product experts who work hand in hand with our Account Executives, ensuring every customer’s technical needs are met. Through regular knowledge exchange across regions, they stay at the forefront of innovation, ready to guide our larger SME and Enterprise clients alike.

Requirements

• 3–5 years of professional experience, with exposure to pre-sales, sales engineering, technical consulting, customer success, or SaaS implementations.
• Experience supporting customer-facing sales or technical engagements in a fast-paced SaaS or technology environment.
• Ability to independently execute foundational Solutions Consultant tasks such as discovery, demo delivery, solution scoping, and objection handling.
• Solid understanding of REST APIs, SaaS concepts, and common integration patterns; and familiarity with SSO and authentication frameworks.
• Working knowledge of security and compliance topics, with the ability to support IT questionnaires and participate in RFI/RFP processes.
• Strong verbal and written communication skills, with the ability to adapt messaging to technical and non-technical audiences.
• Comfortable managing stakeholder expectations and keeping Sales partners informed and aligned.
• Curious mindset with interest in industry trends, customer use cases, and competitive landscape.
• Resilient and adaptable, thriving in a scale-up environment where processes evolve and priorities shift.
• Collaborative team player who seeks feedback, reflects on performance, and actively shares learnings with peers.
• Excited about joining a scale-up where not everything is figured out. We move fast and are actively building the playbook, and we must shift priorities and adapt dynamically to new situations

Responsibilities

• Own core pre-sales activities for medium-complexity deals, including high-level discovery, solution design, and product demonstrations that clearly communicate the value of the DeepL platform.
• Partner closely with Account Executives to support sales cycles from early discovery through evaluation, contributing consistently to pipeline progression and deal closure.
• Deliver tailored demos and presentations using DeepL’s products, adapting messaging and technical depth to customer needs and stakeholder audiences.
• Execute customer evaluations effectively, including scoping requirements, addressing objections, answering security questionnaires and supporting RFI/RFP processes
• Manage multiple opportunities in parallel while meeting timelines, improving deal velocity, and ensuring smooth handoffs across Sales and Customer teams.
• Collaborate cross-functionally with Marketing, Customer Success, and other internal teams to ensure a cohesive go-to-market experience for customers.
• Share customer insights, feedback, and learnings with peers and cross-functional partners to improve alignment and outcomes.
• Contribute to continuous improvement by suggesting enhancements to demos, templates, storytelling approaches, and Solutions Consultant workflows.
• Foster strong client partnerships by advocating for customers’ strategic vision with DeepL through hands-on technical support, continuous engagement, remote and on-site sessions, ensuring high satisfaction and long-term solution adoption.

Benefits

• Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
• Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
• Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office multiple times a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.
• Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
• Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
• 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
• Virtual Shares: An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.
• Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed