Solutions Consultant I

New Relic • Los Angeles, CO

11d

About The Position

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity If you have that special mix of DNA that makes an extraordinary Pre-Sales Solution Consultant -- a blend of great business savvy and technical prowess -- then we’re a match made in heaven! Our Solutions Consultants must have a strong blend of business and technical skills and a solid ability to demonstrate New Relic's solutions and business value to a broad spectrum of audiences from IT to business. Building positive relationships as well as showcasing the capability to handle technical objections and issues throughout the client lifecycle is essential. Ultimately, the Solutions Consultant is a trusted advisor to both our internal partners and C-Level Executives. Working with the sales organization, Solutions Consultants at New Relic will utilize their technical expertise and business insight to ensure our high-value customers are able to grow their business by using the full scope of our product suite. We need our Solutions Consultants to drive New Relic’s strategic direction and vision, as well as promote new product direction on behalf of your customers.

Requirements

• This role requires 3+ years in pre-sales experience and/or similar capacities.
• A high degree of knowledge around common programming languages and technologies.
• Excellent written and verbal communications, presentation, and project management skills.
• Understanding of value-based selling in customer-facing roles.
• Ability to travel up to 20% of the time
• A good balance of sales, business, and technical expertise.
• Bachelor of Science in Computer Science or similar.

Nice To Haves

• A clear understanding of network & system management solutions.
• Experience with one or more of Monitoring and Observability, Cloud, DevOps, CI/CD, AIOps, Logging, Data Analytics, and Visualization.
• Knowledge (or certification) of public cloud services (e.g. AWS, Azure, GCP).
• Experience with real user monitoring and digital experience.

Responsibilities

• Support the Mid-Market Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity.
• Develop deep expertise in New Relic products and services to provide customer-specific value propositions highlighting the benefits and differentiators of our products.
• Identify and resolve critical business/technical issues.
• Take technical ownership of the entire sales cycle and drive it to a successful close.

Benefits

• New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees