Iterable-posted 2 months ago
$96,500 - $147,000/Yr
Full-time • Entry Level
501-1,000 employees

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work. With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

  • Provide technical guidance to support mobile integrations
  • Become a subject matter expert on all things related to the Iterable platform, focusing on our mobile offerings, including our SDK and mobile partner offerings (Branch, Adjust, AppsFlyer, etc.)
  • Become a trusted advisor to our customers’ technical stakeholders
  • Troubleshoot our customers' mobile apps as it relates to the Iterable integration
  • Scope, manage and deliver solution specifications
  • Take ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
  • Conduct product training and demo new features to increase product adoption
  • Experience working with HTML, CSS, nodeJS, React Native, and Javascript
  • Experience developing apps on one or more device platforms, including iOS, Android
  • Familiarity with APIs to connect mobile applications with back-end services
  • B2B customer facing experience with a SaaS company
  • Experience with leading software implementation and support
  • Experience providing technical consultations to executive-level decision makers
  • Previous experience solving technical problems
  • Experience in the marketing automation or email marketing space
  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Days (additional paid holidays)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Monthly Employee Wellness allowance
  • Monthly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation
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